• Experience and Design
  • Technology and Engineering

News May 2nd, 2023 by Nortal

Timo Herttua appointed Head of Product and CX at Nortal Finland

Nortal Oy, the Finnish company of the multinational IT service and consultancy group Nortal, has appointed Timo Herttua (M.Sc. (Econ.)) to the new role of Head of Product, Customer Experience and Consulting.

In this role, Herttua will develop Nortal’s product, customer experience and consulting capabilities, as well as concentrate on business development and generating value for Nortal’s customers as well as demand for Nortal’s services in his area.

Herttua will start in his new role on the 2nd of May 2023 and joins Nortal from cybersecurity company Hoxhunt, where he had the role of Product Director. Previously, Herttua has worked in Product Development and Machine Learning at Zalando, as Growth Director at Supermetrics and as Product and Business Director at Rovio.  

In his new role at Nortal, Herttua will be responsible for sales of Nortal Finland’s product, customer experience and consulting services, development of solutions and capabilities, and delivery of projects to private and public sector customers. In addition, Herttua will act as supervisor for his team of experts and consultants. Herttua reports to Nortal Oy’s Chief Seamless Officer Asko Ahtiainen and Nortal Group’s Global Head of Product.  

“I’m really excited to move into the IT consulting business and that I get to use my experience to help our customers together with Nortal’s experts. We have a great opportunity to combine our deep technical knowledge and insight in our customers’ business – which Nortal is known for – with new solutions and customer experience initiatives, that will bring our solutions even closer to our customers’ core business,” says Herttua.  

“Timo combines extensive experience in building customer-centric products and IT-solutions, with leveraging new technologies as key elements of value creation in organizations’ operations. In our joint discussions we quickly found that our ideas and values meet, and it’s great to have Timo as a part of the Nortal family”, says Nortal Oy’s Chief Seamless Officer Asko Ahtiainen.

Pictures for the media. 

For further information to the media, please contact:   
Asko Ahtiainen
Chief Seamless Officer, Head of Delivery
+358 40 835 0927

Communications and Marketing Contact: 
Elina Ihme
Head of Marketing & Communications
+358 40 869 0722

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