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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

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Article
6.04.2026
Enterprise Data and AI Technology and Engineering

Inside our shift to AI‑first delivery

AI tools are now part of most engineering teams, yet the expected productivity gains often fail to appear. Pilots show promise, but day‑to‑day adoption fades as people return to familiar ways of working. Teams debate whether AI‑first methods apply to their systems, and leaders struggle to find practical direction.
Article
27.03.2026
Enterprise Data and AI Technology and Engineering

What it takes to deliver AI-first at enterprise scale

Every enterprise technology organization has adopted AI tools for software delivery. But almost all of that adoption is individual — people enhancing their own work, not organizations changing how they deliver. When leaders look at the bigger picture, the gains are far smaller than expected.
Event
18.11.2025
Enterprise Salesforce

AI, data, and community in action: Our experience at Salesforce’s Dreamforce 2025

We attended Dreamforce 2025 and confirmed organizations are deeply integrating AI, data, and automations into daily workflows for greater impact. See what we learned at the biggest event in the Salesforce ecosystem.
Event
11.11.2025
Enterprise Microsoft Technology and Engineering

Smarter, people-driven organizations: What we learned at Community Summit 2025

Explore our firsthand insights from Community Summit North America 2025 in Orlando — standout sessions, takeaways, and industry trends shaping the Microsoft ecosystem.
Article
14.10.2025
Enterprise Government Salesforce Generative AI

Agents for Good Hackathon DF25: AI solutions for real impact

Discover how AI and Salesforce Agentforce drive impact at Agents for Good Hackathon DF25, with Global Aidgents streamlining disaster relief efficiently.
Case study
17.07.2025
Enterprise Technology and Engineering

Driving engagement through our smart personalization engine

We implemented a personalization engine that adapts content and imagery based on the visitor’s characteristics, which boosted CTR over 23%.
Case study
10.07.2025
Consumer Enterprise Retail Digital commerce Cyber Resilience Data and AI

Unified Defense in action: Building the future of physical security at enterprise scale

How Nortal modernized physical security for a global enterprise — secure, seamless, and built to scale.
White Paper
10.07.2025
Industry Telecommunication and Media Consumer Public Sector Financial Services Enterprise Healthcare Defence Retail Logistics Manufacturing Cyber Resilience

Forging a secure future: Unified Defense as a model for organizational resilience

Unify cyber, physical, personnel and operational defenses to build lasting resilience and stay ahead of evolving risks.
Article
29.04.2025
Enterprise Data and AI

From individual GenAI models to compelling user experiences

In the fourth part of the series, Ken Tilk, Head of Data & AI talks about the importance of sharing stories and discoveries made creating GenAI solutions. He shares his insights in videos added to the article.
Case study
27.03.2025
Enterprise Digital Transformation Telecommunication and Media Strategy and Transformation

Modernizing e-commerce for a leading telecom provider

A leading telecom provider partnered with us to replace outdated systems with a modern, composable commerce platform — enabling faster launches, better performance, and seamless customer experiences.
Case study
27.03.2025
Digital Transformation Enterprise Telecommunication and Media Strategy and Transformation

Enabling mobile commerce innovation

Nortal helped a top wireless carrier transform their mobile shopping experience with a fast, personalized, app-like interface — boosting conversions and turning mobile into a key revenue driver.
Case study
27.03.2025
Digital Transformation Enterprise Healthcare Strategy and Transformation Technology and Engineering

Modernizing member experience through cloud-native infrastructure

To deliver a simpler, smarter member experience, a national health insurer launched a new venture with a startup mindset. We helped build the infrastructure, tools, and applications that power this modern platform—reducing costs, boosting engagement, and enabling rapid growth.
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