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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

Government Data and AI

How AI accelerates the legislative power of the Parliament of Estonia

The Parliament of Estonia is the legislative body of the country and the legal department of the chancellery of the Parliament uses GenAI to speed up their research to support the MPs in their work.

Enterprise Digital Trust Strategy and Transformation

Customer Onboarding ABC: The Art of Crafting Your Services

Customer onboarding is more than just introducing a new user to your product—it’s as important as security and privacy from your company’s perspective. Estonia has been using innovative solutions for decades, offering important lessons on how seamless onboarding can shape customer success.

IT Outsourcing Staff Augmentation Global Capability Centers

Transforming travel with CRM & e-commerce innovations

Nortal revitalised Thomas Cook's e-commerce platform, ensuring rapid stabilisation and high-quality solutions through a decade-long partnership.

Industry Logistics Strategy and Transformation

Smart Port in action

Smart Port in action shows a version of the limitless possibilities on how Smart Port can help digitalize ports.

Healthcare Data and AI

Battling pandemics with the help of AI

The Lower Saxony state health office implemented an AI-supported chatbot, significantly improving communication with citizens even in the event of a crisis.

Healthcare IT Outsourcing Global Capability Centers Staff Augmentation

Fully integrated cross-border R&D team for Televic

Televic Healthcare and Nortal built a dedicated R&D team to accelerate development of advanced nurse call and patient safety systems.

IT Outsourcing Staff Augmentation Global Capability Centers

Top tech trends driving fintech success in 2026

Explore insights from 5 years in fintech for the upcoming year. Tackle challenges and reach your goals by investing in the right skills and technology.

Enterprise Data and AI Microsoft

AI in sales: Unlocking powerful advantages

Unlock AI-driven sales success with Microsoft Copilot and expert integration from Nearsure to boost revenue, efficiency, and customer engagement.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation Technology and Engineering

Getting the most out of low-code: how to approach a new way of thinking

Unlock the full potential of low-code with the right governance. Learn how to prevent security risks, overlapping efforts, and wasted resources while maximizing innovation through a structured approach.

Enterprise Digital Trust Strategy and Transformation

7 reasons why fintech and telco companies should adopt the European Union digital wallet

Reasons to adopt the European Wallet for telco and fintech companies. Learn the benefits in our thorough guide.

IT Outsourcing Staff Augmentation Global Capability Centers

Is vendor lock-in a thing in staff augmentation?

Explore the pros and cons of vendor lock-in in staff augmentation and discover when it’s beneficial to diversify your hiring partners for optimal growth and innovation.

Harnessing Generative AI Use Cases for Business

Explore generative AI use cases that could transform your business. We’ll go over benefits, best uses and success stories of gen AI for your key objectives.

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