Nortal and MODI partner to create seamless passenger experience at ports

“Cooperation with MODI is a leap forward in expanding our comprehensive Smart Port technology and offering across Europe and North America. Our goal is to help ports to achieve high-level efficiency, provide excellent customer experience, and meet their sustainability goals. Cooperation with MODI supports each of those elements”, said Kadri Haufe, Head of Smart Port Advisory at Nortal.

“After we introduced the Paperless Airport already years ago, the German company MODI GmbH is now focusing strongly on the port of the future. MODI, in collaboration with Nortal, will carry out this necessary development for the maritime industry in the digital age”, said Dieter Klawunder CEO of MODI. He added that MODI has specialized in biometric systems and identity validation tools for commercial and government applications worldwide for over 20 years. “The biometric facial recognition offers several advantages, including a much more convenient boarding process for passengers. The verification of passport data and secure identification also significantly enhance security and improves flow at the border control points in the ports,” Klawunder noted.

We boast extensive experience in digital strategies for ports, the cruise industry, and maritime cargo. The Smart Port solution, Nortal’s innovative answer to streamlined port management, successfully blends service design, data, Internet of Things (IoT), and automation to redefine interactions from digital environments to physical contact points at the harbor.

For example, at the Port of Tallinn, Estonia’s largest port facility, Smart Port solution is leading to improved efficiency and significant environmental savings. “The solution has led to a 40% reduction in waiting times during check-in and boarding, a 95% faster pass-through rate in automated lanes, which has resulted in faster turnaround time for ferry operators”, Kadri added.

With MODI, we have developed an initial concept with integrated biometric facial recognition for ferry ports and cruise terminals. The joint offering will provide ports an opportunity to provide a seamless passenger experience and achieve high efficiency in the ports by removing manual information processing for passengers and cargo. Both companies are confident that with our combined product portfolio and digital concepts, we will establish the port of the future as extremely secure, smart, and passenger friendly.

In partnership with MODI, we are reinforcing our mission to deliver the future by combining the unique experience of transforming Estonia into a digital leader and creating change in businesses with a strategic approach and data-driven technology.