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    Insights

    A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

    Article
    11.04.2025
    Logistics Seamless Experiences Strategy and Transformation

    Waves of Innovation- a comprehensive maturity model for your ferry terminal digital transformation

    The Smart Port maturity model is a comprehensive guide for determining your ferry port's maturity in terms of digitalization. It provides tools for your winning strategy.
    Article
    8.04.2025
    Data and AI Data and AI

    How to ensure your AI project is not among the 80% that fail?

    Discover why over 80% of AI projects fail and how a strong data strategy, governance model, and modern platform can set your enterprise AI initiatives up for success.
    Article
    7.04.2025
    Data and AI Data and AI

    Beyond Copilots: The Rise of AI Agents and Enterprise AI

    Autonomous and integrated AI is more than a collection of copilots – it’s a strategic necessity. Explore our article to learn more.
    Blog
    3.04.2025
    Cloud Transformation Technology and Engineering Manufacturing Data and AI Data and AI Manufacturing Industry

    Real-time intelligence with Microsoft Fabric: A deep dive into the manufacturing industry

    In this blog, our Data Engineer Partsarthi shares insights from a project that challenged our team to rethink how data can solve operational bottlenecks while addressing a critical hurdle: ensuring adoption by shopfloor operators.
    Article
    2.04.2025
    Data and AI Data and AI

    What are platforms, and do I need one?

    What are platforms, and do you need one? Explore the evolution from frameworks to platform engineering, internal development platforms, and team topologies. Learn how platforms drive efficiency, scalability, and innovation in modern software development.
    Case study
    27.03.2025
    Enterprise Digital Transformation Telecommunication, Media and Entertainment Strategy and Transformation

    Modernizing e-commerce for a leading telecom provider

    A leading telecom provider partnered with us to replace outdated systems with a modern, composable commerce platform — enabling faster launches, better performance, and seamless customer experiences.
    Case study
    27.03.2025
    Digital Transformation Enterprise Telecommunication, Media and Entertainment Strategy and Transformation

    Enabling mobile commerce innovation

    Nortal helped a top wireless carrier transform their mobile shopping experience with a fast, personalized, app-like interface — boosting conversions and turning mobile into a key revenue driver.
    Case study
    27.03.2025
    Digital Transformation Enterprise Healthcare Strategy and Transformation Technology and Engineering

    Modernizing member experience through cloud-native infrastructure

    To deliver a simpler, smarter member experience, a national health insurer launched a new venture with a startup mindset. We helped build the infrastructure, tools, and applications that power this modern platform—reducing costs, boosting engagement, and enabling rapid growth.
    Article
    27.03.2025
    Enterprise Data and AI

    One small step for bots, one giant leap for creating unique GenAI solutions. A GenAI series 3/4

    In the third part of the series, Ken Tilk, Head of Data & AI expands on the role of unique solutions that simply do more. Whether it’s using small languages or specific vocabulary, designing new natural sounding voice bots that feel and sound like true teammates.
    Article
    13.03.2025
    Cyber Resilience Strategy and Transformation

    Embedding resilience: Becoming cyber resilient through accepting the threat

    As cyber risks become the core business risk to manage, it is time to pivot cybersecurity from a prevention mindset to a resilience focus.
    Case study
    7.03.2025
    Public Sector Government Digital Trust Seamless Experiences Transformation

    Why digital sovereignty matters and how X-Road makes it happen

    In 2020, the Estonian Unemployment Insurance Fund decided that AI adoption in the public sector would help to tackle long-term unemployment and help people get back to work faster.
    White Paper
    7.03.2025
    Public Sector Transformation

    AI in GovTech: what works, what fails, and why

    AI in GovTech: what works, what fails, and why
    Case study
    7.03.2025
    Energy and Resources Enterprise Data and AI Technology and Engineering

    Unifying enterprise data for a global renewable energy leader

    As one of only 34 trusted Microsoft Fabric Certified Global Partners, Nortal helped their client break down data silos, enhance governance, and accelerate AI-driven insights. Learn how our expertise in secure, scalable data solutions powered their transformation with Microsoft Fabric.
    Article
    5.03.2025
    Enterprise Data and AI

    The key to AI adoption. A GenAI series 2/4

    Head of Data & AI, Ken Tilk discusses societal and organizational readiness in the second part of the series. “Interestingly, while AI itself is under scrutiny for regulation, it is also proving to be a valuable compliance tool. One of the most impactful applications of AI is its ability to help organizations within complex regulatory environments.”
    Article
    12.02.2025
    Enterprise Data and AI

    What will 2025 bring for Generative AI? A GenAI series 1/4

    What will 2025 bring for GenAI? This is an article series by Nortal’s Head of Data and AI, Ken Tilk. Dive into the first of the 4-part series and let’s explore together, what brought us here and get a teaser of what will come next.
    Article
    9.02.2025
    Government

    Building trust and resilience: Canada's digital government transformation

    As Canada navigates its digital transformation, the challenge isn’t just technology, it’s trust.
    Case study
    3.02.2025
    Defence Cyber Resilience Data and AI Technology and Engineering

    Enhancing cyber security for the UK Ministry of Defence

    Enhancing cyber security for the UK Ministry of Defence
    Article
    31.01.2025
    Cyber Force Protection Defence Resilience Cyber Resilience Technology and Engineering

    Unmanned ground systems are the backbone of modern defence

    As defence technologies evolve, Unmanned Ground Systems (UGS) are becoming key players in modern warfare. How can UGS operate effectively while addressing complexities like cyber security threats, electronic warfare risks, and ethical concerns?
    Article
    20.01.2025
    Data and AI Strategy and Transformation Technology and Engineering

    Leveraging the impact of 1% for sustainability and growth

    Discover how small improvements can drive big results. Learn how Nortal’s expertise and tools like Microsoft Fabric can help you optimize processes for sustainable growth.
    Article
    6.01.2025
    Energy and Resources Data and AI Strategy and Transformation Technology and Engineering

    Four concrete steps to more sustain(profi)table operations

    This article introduces four concrete steps to help you achieve the transparency needed to drive more sustainably profitable operations.
    Article
    6.01.2025
    Healthcare Industry Cyber Resilience

    2025: The year cybersecurity rules rewrite U.S. healthcare

    2025 has come with a new set of cybersecurity regulations for the healthcare sector. Learn more about what is on the horizon in the healthcare sector and how it could impact your organization. With Nortal, we’ll help you stay ahead and compliant.
    Article
    18.12.2024
    Modern Software Development Technology and Engineering

    Embracing DevSecOps: A path to improved software security

    Given the increasing threats in today’s digital landscape, modern software development has to embrace the DevSecOps approach that prioritizes security.
    Article
    18.12.2024
    Cyber Resilience Modern Software Development Technology and Engineering

    10 trends shaping application security

    What are the key trends in DevSecOps, helping shift the application and software security mindset from reactive to proactive.
    Article
    18.12.2024
    Industry Manufacturing Data and AI Technology and Engineering

    Microsoft Fabric is everywhere

    Nortal is proud to be part of a select group of frontrunner partners who work actively and hands-on with Microsoft Fabric. Our recognition as a Microsoft Fabric Featured Partner is a testament to our recent experience deploying real-life customer solutions on Fabric.
    Article
    18.12.2024
    Energy and Resources Data and AI Strategy and Transformation Technology and Engineering

    Transforming data into operational business success 

    In this article, we will share some best practices and real-life examples of Nortal’s customers who are leaders in their industries. Despite their different business environments, all these customers have realized that moving from an experience-based to a data-driven approach will enable a step change in the efficiency and innovativeness of daily operations.
    Event
    18.12.2024
    Government Healthcare

    The eHealth Community Gathering

    eHealth community gathering at the end of 2024 brought together great ideas and encouraged future collaboration between parties.
    Article
    13.12.2024
    Industry Logistics Seamless Experiences Strategy and Transformation

    Towards sustainable data-driven ports

    The global challenge of climate change, driven by excessive greenhouse gas (GHG) emissions from human activities, is entering the discussion. The maritime industry—a critical structure of the global economy—is grappling with its significant contribution to GHG emissions.
    Article
    10.12.2024
    Enterprise Government Data and AI

    7 steps to mitigate the risks when taking advantage of GenAI

    How to effectively address AI-related risks to ensure the safe and responsible deployment of LLMs.
    Article
    25.11.2024
    Energy and Resources Data and AI Strategy and Transformation Technology and Engineering

    How digitalization makes energy and metals businesses greener and more profitable

    In this article, we’ll explore how digital transformation can further green initiatives and serve as a lever for financial success, detailing the multifaceted impact on operations, decision-making, and resource optimization within the energy and metal sectors.
    Article
    20.10.2024
    Government Data and AI

    It’s time to exploit the next generation of innovative public service solutions

    With rising demand, the cost of living crisis, and broader geopolitical instability, it’s clear we need to adopt new approaches to build trust in the government’s ability to use modern technology effectively.
    Case study
    16.10.2024
    Government Data and AI

    How AI accelerates the legislative power of the Parliament of Estonia

    The Parliament of Estonia is the legislative body of the country and the legal department of the chancellery of the Parliament uses GenAI to speed up their research to support the MPs in their work.
    Article
    15.10.2024
    Enterprise Digital Trust Strategy and Transformation

    Customer Onboarding ABC: The Art of Crafting Your Services

    Customer onboarding is more than just introducing a new user to your product—it’s as important as security and privacy from your company’s perspective. Estonia has been using innovative solutions for decades, offering important lessons on how seamless onboarding can shape customer success.
    Article
    10.10.2024
    Industry Logistics Strategy and Transformation

    Smart Port in action

    Smart Port in action shows a version of the limitless possibilities on how Smart Port can help digitalize ports.
    Case study
    9.10.2024
    Healthcare Data and AI

    Battling pandemics with the help of AI

    The Lower Saxony state health office implemented an AI-supported chatbot, significantly improving communication with citizens even in the event of a crisis.
    Article
    26.09.2024
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation Technology and Engineering

    Getting the most out of low-code: how to approach a new way of thinking

    Unlock the full potential of low-code with the right governance. Learn how to prevent security risks, overlapping efforts, and wasted resources while maximizing innovation through a structured approach.
    Article
    26.09.2024
    Enterprise Digital Trust Strategy and Transformation

    7 reasons why fintech and telco companies should adopt the European Union digital wallet

    Reasons to adopt the European Wallet for telco and fintech companies. Learn the benefits in our thorough guide.
    Article
    19.09.2024
    Industry Logistics Strategy and Transformation

    Smart Ports: what about RoRo terminal digitalization? 

    Trailer terminals, especially those handling unaccompanied trailers, face unique challenges. These include managing a vast influx of vehicles, ensuring accurate cargo validation, optimizing yard space, making best use of capacity and human resources, enabling even faster turnaround times, and maintaining smooth data flows across various systems.
    Article
    12.09.2024
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation Technology and Engineering

    Mythbusters: three tested truths about low-code as a driver of digitalization in public administration

    In this article we present three persistent low-code myths that, in our experience, prevent mid-level management in Finnish public administration agencies, ministries, and healthcare districts from fully utilizing these versatile tools. We also share real-life examples from our clients who have successfully debunked these myths.
    Case study
    2.09.2024
    Energy and Resources Data and AI Strategy and Transformation Technology and Engineering

    Modern integration strategy supporting Outokumpu’s energy efficiency management 

    Nortal introduces an API-based solution to enable more efficient energy management to support Outokumpu’s ambitious sustainability goals.
    Case study
    29.08.2024
    Data and AI Strategy and Transformation Technology and Engineering

    Estonian Air Force utilizes AI to enhance Air Raid Warning System

    Estonian Airforce uses AI to detect aircrafts and maximalize the engagement of the population for enhanced defense.
    Case study
    22.08.2024
    Government Citizen-Centric Personalized Digital Government Data and AI Strategy and Transformation Technology and Engineering

    Bettering bureaucracy with a Single Digital Gateway

    Nortal built a data platform that functions as the central ecosystem of Compass Group Finland’s data and intelligence.
    Event
    13.08.2024
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    Register Now: Webinar on The Future of Tax Administration

    Discover the future tax administration that will shift their role from solely collecting revenue to empowering the economy and creating trust.
    Article
    7.08.2024
    Cyber Resilience Data and AI

    The future of cybercrime: Are you prepared for AI-powered attacks?

    Cybersecurity threats are constantly evolving and the use of software programs not only introduce a whole new set of vulnerabilities, but also greatly increases the frequency and sophistication of the attacks.
    Article
    7.08.2024
    Industry Manufacturing Cyber Resilience Data and AI

    Fight the right battle: Building cyber resilience

    Are you fighting the right battle? To ensure you’re building effective cyber resilience, it must start with understanding the risks.
    Article
    7.08.2024
    Cyber Resilience Data and AI

    Navigating the business risks of prompt injection in AI

    Artificial intelligence (AI) has emerged as a cornerstone of innovation across industries, revolutionizing everything from customer service to strategic decision-making. Amidst its transformative potential, however, lies a lurking threat: prompt injection.
    Case study
    7.08.2024
    Government Government Transformation Cyber Resilience Data and AI Strategy and Transformation

    Strengthening cybersecurity in complex maritime environments

    A government defense agency sought out Nortal for a cybersecurity assessment.
    Case study
    7.08.2024
    Consumer Retail Cyber Resilience Data and AI Strategy and Transformation

    Enhancing workplace safety and efficiency

    One of the largest retail companies in the world sought out Nortal to assist in their return to office initiative.
    Case study
    7.08.2024
    Healthcare Cyber Resilience Data and AI Strategy and Transformation

    Healthcare cybersecurity assessment and roadmap

    A southern-based healthcare company partnered with Nortal to conduct a assessment and roadmap for their cybersecurity strategy.
    Article
    7.08.2024
    Cyber Resilience

    Navigating the cybersecurity landscape: Emerging threats and best practices

    As cyberspace and technology evolve – so do cyber security risks and threats, making a cyber security strategy more vital than ever. Here’s a snapshot of the current cybersecurity landscape and where you should focus your cyber security investments in 2024.
    Article
    4.07.2024
    Government Government Transformation Seamless Experiences Strategy and Transformation

    Maturity Matrix for government portals

    Explore our maturity model for digital public service portals, comparing information-centric and end-to-end service platforms to enhance service value and user outcomes, inspired by Estonia’s eesti.ee.
    Article
    4.07.2024
    Government Government Transformation Seamless Experiences Strategy and Transformation

    Research: Trust lacking in digital public services

    Discover consumer expectations for digital public services in the UK and Canada, and how to bridge the trust gap between public and private sectors.
    Article
    3.07.2024
    Data and AI Modern Software Development Technology and Engineering

    Delivering value faster: Our experience with AI-assisted software development

    Amidst the AI-buzz, we conducted an AI-assisted engineering experiment with our software engineers and discovered some interesting facts.
    Case study
    1.07.2024
    Data and AI Strategy and Transformation Technology and Engineering

    Nortal Tark revolutionizes data navigation for TalTech

    Nortal Tark, our AI solution, transformed knowledge management for TalTech, saving 75+ man-hours every month and providing 3X faster access to information.
    Case study
    25.06.2024
    Energy and Resources Data and AI Strategy and Transformation Technology and Engineering

    AI in Action: Surface Defect Detection in Outokumpu Stainless Steel

    Outokumpu, Europe’s largest stainless steel producer, turned to Nortal, its trusted partner for decades, to create a business-critical AI solution that is set to be scaled globally.
    Article
    18.06.2024
    Industry Logistics Seamless Experiences Strategy and Transformation

    The Digitization of the Kiel Canal

    Nortal, together with the development service provider B3IT Systeme GmbH, has been commissioned to integrate a system that ensures smooth and safe navigation for all users.
    Article
    30.05.2024
    Industry Logistics Seamless Experiences Strategy and Transformation

    Navigating the future of ferry ports - The Smart Ferry Port Vision

    The Smart Ferry Port Vision, heralds a new era where we have gathered the knowledge of the recent past, our experience and success stories with existing ports and offers a dreamy yet realistic look into the future, where every journey is an adventure. We have gathered insight for what is going to take ferry ports to the next level and combined this feedback to a detailed Smart Ferry Port Vision.
    White Paper
    27.05.2024
    Experience and Design Strategy and Transformation

    Unlocking the value of accessible products and services

    White paper where Nortal’s global design team dives deeper into the benefits of accessible product and service design, providing insights on how and where to start, and how good accessibility can become a competitive differentiator.
    Article
    23.05.2024
    Data and AI Strategy and Transformation

    From luxury to necessity: Leveraging AI

    With the advent of large language models (LLMs) and foundational artificial intelligence (AI) technologies, the AI landscape has undergone a seismic shift. AI is democratizing and making its benefits accessible to companies and organizations of all shapes and sizes.
    Article
    22.05.2024
    Industry Manufacturing Data and AI Strategy and Transformation Technology and Engineering

    Unlocking Manufacturing Insights with Microsoft Fabric

    Explore Microsoft Fabric benefits for the manufacturing industry.
    Article
    22.05.2024
    Industry Construction Strategy and Transformation Technology and Engineering

    GIS and AI: Transforming the construction industry 

    Large-scale construction projects are by their nature fraught with risk. But the construction sector is entering a new phase. The integration of geographic information systems (GIS) and AI are introducing data-driven decision making, with significant results.
    Article
    22.05.2024
    Data and AI Experience and Design Strategy and Transformation

    Immersive travel: How digital technology is transforming tourism 

    Global travel is expected to rebound to pre-Covid levels in 2024. As tourists return, competition for their attention is fierce. The destinations that are set to benefit the most are those that recognize that the way people plan and book their travel experiences has changed.
    Blog
    21.05.2024
    Data and AI Technology and Engineering

    Solution Specialist experience: low-coding and AI in IT

    In this blog, our Solution Specialist Semi discusses the benefits of today’s game-changers – low-code development and AI – and what they offer for both our customers and our developers.
    Article
    17.05.2024
    Data and AI

    10 things to watch out for with open source gen AI

    10 things to watch out for with open source gen AI
    Article
    25.04.2024
    Enterprise Industry Data and AI Strategy and Transformation Technology and Engineering

    Data Engineering in the Age of AI 

    To assess the role of data engineering at present and its future, we first need to look at the undisputed force behind the latest tech wave, AI, and more specifically, generative AI.
    Article
    24.04.2024
    Enterprise Industry Manufacturing Data and AI Strategy and Transformation Technology and Engineering

    A game-changer - turning industrial ESG reporting from a hurdle into an opportunity 

    The industrial sector stands at a unique crossroads, with the opportunity to leverage the ESG revolution to transform regulatory compliance into a strategic asset. By embracing tools like Microsoft Sustainability Manager and partnering with seasoned industry experts like Nortal, organizations can effectively navigate the complexities of ESG reporting and emerge as leaders in sustainability.
    Article
    24.04.2024
    Data and AI Strategy and Transformation

    How to get started with GenAI: Get ahead or get left behind

    The emergence of GenAI offers an unprecedented opportunity for organizations to gain a competitive advantage. After a year of exploration and testing, it’s time to take action with a clear roadmap that can help mitigate some of the risks.
    Article
    22.04.2024
    Enterprise Industry Manufacturing Data and AI Strategy and Transformation Technology and Engineering

    Five steps to revolutionize Occupational Health and Safety in your factory with AI 

    Prioritizing occupational health and safety (OHS) is crucial in the industrial landscape. AI presents a modern solution to revolutionize OHS practices and improve workplace safety. In this article, we present five key steps to harness AI’s potential and enhance safety protocols in manufacturing.
    Article
    17.04.2024
    Enterprise Industry Data and AI Strategy and Transformation Technology and Engineering

    From continuous analysis to continuous improvement - unlock the value of your industrial data with AI investments 

    With AI, industrial organizations can seamlessly bridge the gap between structured and unstructured data, liberating experts from manual analysis and propelling them toward success.
    Event
    9.04.2024
    Experience and Design Strategy and Transformation

    GDS Digital Innovation Insight Summit: Becoming a customer-centric organization by focusing on your employees

    Our Chief Product Officer, Jon Stephens, will give his keynote “How to become a customer centric organization by focusing on your employees” at the Digital Innovation Insight Summit.
    Case study
    3.04.2024
    Consumer Enterprise Data and AI Strategy and Transformation Technology and Engineering

    Data architecture unlocking new business opportunities for one of Finland’s largest food services company 

    Nortal built a data platform that functions as the central ecosystem of Compass Group Finland’s data and intelligence.
    Article
    19.03.2024
    Healthcare Strategy and Transformation

    Personalized medicine: Where technology and genomic data meet

    Personalized medicine is nothing new. Medical services have been enhanced by genomic testing since the end of the last century, but these services have been mostly regarded as exclusive or niche. But all of that is changing.
    Article
    18.03.2024
    Healthcare Strategy and Transformation

    Proactive healthcare: The route to better health

    We have the technology available to transform the healthcare model into one that is proactive rather than reactive, which focuses on prevention and early detection and which is tailored to the individual. This is our ‘6P’ vision for healthcare.
    Article
    18.03.2024
    Healthcare Strategy and Transformation

    Participatory healthcare: Putting people in the driving seat

    While technology and medical advancements have transformed healthcare in recent years the biggest change of all will come when we are willing and able to become leading agents in managing our own health. This is our ‘6P’ vision for healthcare.
    Article
    18.03.2024
    Healthcare Strategy and Transformation

    Personalized healthcare: The future of medicine

    In recent years, medical advances have allowed healthcare professionals to treat patients in a more targeted way. This more personalized approach to healthcare has already led to better outcomes for patients. This type of personalization is at the core of our ‘6P’ vision for healthcare.
    Case study
    12.03.2024
    Experience and Design Strategy and Transformation

    Creating a dynamic diving destination

    Scuba diving is a uniquely dynamic component of global tourism. Find out how we created a roadmap for a developing region in Saudi Arabia to become the most coveted scuba diving destination in the world.
    Case study
    7.03.2024
    Healthcare Cloud Transformation Strategy and Transformation Technology and Engineering

    Moving healthcare to the cloud

    Nortal built a Microsoft Azure cloud environment for Finland’s Kanta-Häme county that allows multiple IT vendors to develop services independently with shared underlying infrastructure and governance.
    Article
    5.03.2024
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    Real-time economy: Where policy drives growth

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Article
    5.03.2024
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    How a digital platform opens the door for value-added personalized public services

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Article
    5.03.2024
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    Strategies promoting interoperability across systems

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Article
    5.03.2024
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    The era of personalized end-to-end digital services

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Article
    5.03.2024
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    How human-centered design builds exceptional proactive services

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Event
    20.02.2024
    Experience and Design Strategy and Transformation

    Webinar: How to avoid product failure & deliver business outcomes quickly

    Join us on Thursday, March 21, to learn about ways an outcome-driven and experience-led approach can help your product team deliver quicker customer and business value.
    Event
    14.02.2024
    Government Citizen-Centric Personalized Digital Government

    Webinar: A new post-digital era of Personal Government is on the rise

    As the world becomes more complex, governments are forced to rethink how they offer public services in the future. Join the discussion with industry experts Andres Raieste (SVP of Public Sector), Mihkel Solvak (Assoc. Prof. at the University of Tartu), and Ville Sirviö (CEO of the Nordic Institude of Interoperabilty Solutions), as we dive deep into the future of public services, interoperability, and trust in digital services.
    Article
    9.02.2024
    Government Citizen-Centric Personalized Digital Government Data and AI Experience and Design Modern Software Development Seamless Experiences

    AI Implementation in Public Administration

    Nortal created an AI-based proof of concept to tackle operational challenges in the procurement process by offering solutions to specific pain points.
    Article
    8.02.2024
    Data and AI Technology and Engineering

    Navigating the ethical landscape of generative AI

    Generative AI continues to advance many aspects of life, the ethical concerns demand critical consideration.
    Article
    6.02.2024
    Healthcare Cloud Transformation Strategy and Transformation Technology and Engineering

    Where's the patient?

    Imagine a scenario where doctors no longer need to rush to the department secretary to learn the room availability for patient consultations. Our solution for space resource management in healthcare empowers the creation of novel business models, even in multi-vendor environments. Several well-being services counties in Finland are already pioneering this transformative journey.
    Article
    30.01.2024
    Experience and Design Seamless Experiences Strategy and Transformation

    How to build products that customers want and businesses need

    Successful product delivery can generate immense business value. Learn how Nortal does it.
    Article
    30.01.2024
    Experience and Design Strategy and Transformation

    Time-to-Value: Ensuring your digital product's success

    With a high failure rate of new products and services, understanding time-to-value is critical for your business.
    Article
    30.01.2024
    Experience and Design Seamless Experiences Strategy and Transformation

    Diverse and balanced product teams make better decisions

    Learn how the two most successful characteristics for product teams can take your business to the next level
    Article
    30.01.2024
    Experience and Design Strategy and Transformation

    Supercharge the influence of design to create better products

    How design can be supercharged as a business’s competitive advantage
    Article
    27.01.2024
    Government Modern Software Development

    GStU project: Software as an anti-homelessness accommodation system

    Nortal developed a city-wide software for accommodating homeless people in Berlin.
    Article
    27.01.2024
    Government Modern Software Development

    ISBJ Kita-Navigator

    Since November 2019, parents have been able to easily search for a daycare place in Berlin online. Nortal oversaw the development and implementation of appropriate software into the existing IT structure.
    White Paper
    25.01.2024
    Government Citizen-Centric Personalized Digital Government Digital Government Building Blocks Government Transformation Seamless Experiences Strategy and Transformation

    White Paper: Kickstarting the public procurement reform

    In this White Paper, we explain the background to the introduction of eForms and shed light on the potential they offer for the civil service and tenderers. In addition, we provide recommendations for action regarding the further digitalization of public procurement.
    Article
    23.01.2024
    Consumer Enterprise Healthcare Data and AI

    Elevating data quality with Generative AI

    In today’s world, data is the currency of innovation, and businesses are looking to Generative AI (GenAI) to solve their data issues. We’ll navigate the uncharted waters of how GenAI can mitigate the risks of poor data quality and cultivate an ecosystem of reliable, enriched data.
    Case study
    15.01.2024
    Digital commerce Industry Manufacturing Experience and Design Seamless Experiences Strategy and Transformation

    Modernizing a B2B eCommerce platform into a mobile-first, user centric seamless experience
    Article
    10.01.2024
    Healthcare Cloud Transformation Strategy and Transformation Technology and Engineering

    Hospital occupancy rates can be multiplied by space resource management and optimization 

    The average occupancy rate for outpatient clinic rooms in older hospitals located in well-being services counties in Finland can currently be as low as 20%. This means an admission room may remain empty for up to four out of five working days per week.
    Article
    19.12.2023
    Government Data and AI Strategy and Transformation Technology and Engineering

    The first law regulating Artificial Intelligence. A guide to the EU AI ACT

    The rapid advance of Artificial Intelligence (AI) suitable for everyday use marks a decisive moment in the history of humanity. Many of our familiar processes need to be rethought and redefined.
    Case study
    18.12.2023
    Government Real-Time Economy e-Census and Statistics eCensus Strategy and Transformation Technology and Engineering

    Saudi Census 2022: a catalyst for data-driven decision-making

    As governments around the world strive to meet the needs of their citizens and adapt to a rapidly changing world, it is essential that the decisions they make are informed by accurate and complete data. Saudi Arabia’s innovative, predominantly digital, 2022 Census is widely viewed as one of the most accurate ever conducted in the Kingdom.
    Article
    6.12.2023
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    AI-powered govtech puts people first

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Article
    6.12.2023
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    Today's govtech glimpse into the personal state of tomorrow

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Article
    6.12.2023
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    How tech-enhanced governance promotes a simpler life: A day in a citizen-centered state in 2035

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Article
    5.12.2023
    Cyber Resilience

    A digital wake-up call: reinforcing cybersecurity in the legal sector

    Benjamin Franklin once said “in this world, nothing is certain but death and taxes”. Almost 250 years on, one wonders whether cyberattacks would have been included in that quote had it been made following the advent of the digital revolution.
    Case study
    4.12.2023
    Experience and Design Modern Software Development Strategy and Transformation

    A next-generation mobile experience for tourists

    In the space of just a few years, smartphones have become an indispensable travel assistant in the palm of your hand. But the world is only just beginning to explore the potential of mobile technology in tourism – and our work in Saudi Arabia is pushing the boundaries of possibilities.
    Article
    4.12.2023
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    What living in a people-centric digital state means

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Article
    4.12.2023
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    “Waste not, want not”: Govtech equips the public sector for a sustainable future

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Event
    22.11.2023
    Government Government Transformation Strategy and Transformation

    Tejarah Talks: how cities and businesses can drive innovation

    Today, cities are enablers and catalysts of change, but they need expert support from business to define, design and implement the solutions needed to achieve their ambitions. Watch the key takeaways from the Tejarah Talks panel discussion where we explored how cities & businesses can collaborate in mutually beneficial ways.
    Case study
    15.11.2023
    Government Citizen-Centric Personalized Digital Government Seamless Experiences Technology and Engineering

    Emerging tech takes Oman’s business registry into the future

    Oman’s digitalization of its government services has created one of the most welcoming business environments in the world. Seven years after the launch of InvestEasy, we used emerging tech to create an even more future-ready, efficient and user-friendly experience.
    Event
    27.10.2023
    Cyber Resilience Data and AI Strategy and Transformation Technology and Engineering

    Key takeaways from GITEX 2023

    GITEX Global 2023 marked a significant milestone in our journey to establish global connections, foster innovation, and solidify international partnerships. We were thrilled to be part of this remarkable event.
    Article
    27.10.2023
    Enterprise Cloud Transformation Modern Software Development

    Steps to embracing the benefits of being cloud native

    Whether you are already in the cloud or not, you should explore the benefits of modernizing your applications to be running cloud native. Taking the steps to embrace moving to the cloud will help reduce costs, increase productivity, and much more.
    Article
    27.10.2023
    Enterprise Cloud Transformation Modern Software Development

    Adopting the right cloud migration approach for your business applications 

    After thoughtful consideration, you’ve decided to embrace being cloud native. Your new task in front of you is adopting a cloud migration approach that’s the right fit for your business applications.
    Article
    23.10.2023
    Consumer Strategy and Transformation

    Four ways to ensure success in port digitalization 

    Digitization has transformed the way ports operate. The availability and analysis of data have become key drivers for efficiency, productivity, and profitability. In this article, we will discuss why data is the key success factor in port innovation and how to ensure your port digitalization will be a success.
    Event
    16.10.2023
    Data and AI Technology and Engineering

    Beyond the Buzz: LLMs and Generative AI Unleashed

    IDC Summit: What is around the corner for the technology market in 2023? Will today’s organizations adapt or stay behind?
    Article
    13.10.2023
    Industry Manufacturing Cloud Transformation Strategy and Transformation Technology and Engineering

    Democratization of industrial data as a driver of change 

    Wearing protective clothing is no longer needed to understand the status of your manufacturing plants.
    White Paper
    10.10.2023
    Industry Manufacturing Data and AI Strategy and Transformation Technology and Engineering

    Get ahead of the competition: How to win the industrial data game
    Article
    5.10.2023
    Industry Manufacturing Cloud Transformation Strategy and Transformation Technology and Engineering

    Ensuring success in a digital manufacturing environment by real-time, actionable data flow 

    Wearing protective clothing is no longer needed to understand the status of your manufacturing plants.
    Article
    1.10.2023
    Industry Logistics Strategy and Transformation

    The latest trends in the world of ro-ro and ro-pax ports 

    This article highlights latest trends in ports, including key developments, automation to optimize processes, digitalization for increased efficiency and sustainability, integration with other transport modes, and a focus on enhancing customer experience.
    Blog
    27.09.2023
    Technology and Engineering

    The relevance of managing minor technical debt
    White Paper
    26.09.2023
    Industry Logistics Strategy and Transformation Technology and Engineering

    7 things to ask yourself about supply chain planning

    Read the white paper and find out how your factory can be sure you’re taking advantage of the full potential of your data.
    Case study
    19.09.2023
    Industry Construction Data and AI Strategy and Transformation Technology and Engineering

    The future of construction safety

    Construction has always been one of the most hazardous industries in which to work. Forward-thinking employers across the world are exploring the possibilities of smart personal protective equipment and real-time data analysis to mitigate risk and improve the safety and wellbeing of their employees.
    Article
    18.09.2023
    Financial Services Insurance Data and AI Strategy and Transformation

    AI: Driving transformation in financial services 

    Large language models (LLMs) and other AI-driven solutions have the potential to transform the financial services sector.
    Article
    14.09.2023
    Industry Logistics Seamless Experiences Strategy and Transformation

    A practical guide to developing a future-proof port

    Developing future-proof or smart ports requires taking into consideration the latest technological advancements, as well as environmental and economic factors.
    Article
    8.09.2023
    Government Real-Time Economy e-Census and Statistics Government Transformation Data and AI eCensus Strategy and Transformation Technology and Engineering

    What’s next for official statistics

    How is technology changing the role of statistical offices and what are the steps they need to take to become future-ready.
    White Paper
    7.09.2023
    Industry Manufacturing Strategy and Transformation Technology and Engineering

    Smart manufacturing starts from factory floor

    Read the white paper and find out how your factory can be sure you’re taking advantage of the full potential of your data.
    Article
    31.08.2023
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    PPS can change the course of society, but what does it actually take to get there?

    Creating sophisticated ptoactive public services requires a strong foundation of technical, environmental, and organizational building blocks. In this article, we break down the fundamentals of what it takes to build proactive public services.
    Article
    31.08.2023
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    Aiming towards unparalleled, frictionless access to public services

    PPS refers to public services that require zero or minimal interaction from citizens, while making maximum use of automation. Think tax declarations that take seconds, social benefits automatically deposited into your bank account, or a new driver’s license in the mailbox when an expiration date creeps close.
    Article
    31.08.2023
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    Proactive public services in Austria, Estonia, and New Zealand – what have we learned?

    Many governments around the world have begun to experiment with increasing proactivity when it comes to their public services, but there are still relatively few working examples.
    Article
    31.08.2023
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    How proactive public services can contribute to a more socially just and equitable society

    Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
    Article
    30.08.2023
    Enterprise Government Real-Time Economy Data and AI Technology and Engineering

    What is a digital twin and what are its benefits

    ‘Digital twin’ has burst into our vocabulary at such a speed that today it almost seems ubiquitous. But what exactly is it? And what are the benefits of having one?
    Case study
    28.08.2023
    Consumer Telecommunication, Media and Entertainment Experience and Design Seamless Experiences Strategy and Transformation

    A transformative digital commerce platform driving seamless user experiences

    One of the largest global wireless providers, with more than 100 million customers, partnered with Nortal to build a world-class, feature-rich, highly scalable and secure digital commerce platform.
    Case study
    28.08.2023
    Healthcare Data and AI Seamless Experiences

    A hospital information system for smoother workflows and better care

    Nortal is building a Hospital Information System (HIS) with the objective to improve workflows for doctors and nurses, and therefore help them deliver better care to patients.
    Article
    24.08.2023
    Industry Manufacturing Cloud Transformation Technology and Engineering

    Time to capture the silent knowledge of machine whisperers

    Factory workers worldwide are growing older; we are seeing the simultaneous retirement of a large group of experienced workers. At the same time, we live in a data-driven business century, in the middle of a digital industrial revolution.
    Article
    15.08.2023
    Data and AI

    Intelligent Search makes life easier

    With Intelligent Search you can ask questions just as you would in a conversation and get answers just as effortlessly. Dive deep into your own data, use the language that suits you best, and enjoy the peace of mind that secure operations powered by large language models (LLMs) and cutting-edge technologies bring.
    Blog
    31.07.2023
    Consumer Industry Logistics Strategy and Transformation

    Smarter operations and improved efficiency at Port of Tallinn
    Case study
    24.07.2023
    Telecommunication, Media and Entertainment Modern Software Development Strategy and Transformation Technology and Engineering

    Improving time to market and new product launch efficiencies

    We moved our client from a monolith architecture to an event-based data import system that eliminated the challenges of new product launches. This has made their process more efficient, improved their time to market, and continues to keep them competitive in a rapidly changing industry.
    Blog
    21.07.2023
    Data and AI Technology and Engineering

    Five keys to a successful machine learning initiative 
    Article
    20.07.2023

    17 Sustainable Development Goals to achieve

    Why hitting 17 Sustainable Development Goals is not only in the hands of countries and blue-chip companies, and the role of digitalization to get there. Our Chief Growth Officer, Liz Kiehner, joined a panel with Digital Cooperation Organization (DCO) at the United Nations (UN) HQ in New York on July 17, 2023. Inspired by the discussions, she shares her thoughts on why thinking in the framework of Sustainable Development Goals matters.
    Case study
    14.07.2023
    Financial Services Insurance Strategy and Transformation

    A bank’s digital transformation to support growth and fast time-to-market

    To stay ahead of competition and support continuous growth, LHV underwent a digital transformation that led to improved customer engagement, reduced workload for employees, and faster time-to-market.
    Article
    12.07.2023
    Technology and Engineering

    Think Java is dead? Think again! 

    A powerful and widely-used programming language for over two decades, Java has had a transformative impact on the software development landscape and today remains a dominant force in modern software development. With every year seeing new young pretenders to the crown emerging, is Java still relevant and worth learning in 2023? We look at Java’s evolution, current market standing, and impact on software development to show why today it matters more than ever.
    Case study
    3.07.2023
    Energy and Resources Strategy and Transformation Technology and Engineering

    Digitalized delivery procedures save drivers time and improve customer experience

    The objective in this case was to to speed up the flow of information in the oil product delivery process and at the same time ensure information accuracy, making the drivers’ job easier. To digitalize this manual process, our solution was to develop a new feature into an existing operational vehicle system.
    Blog
    22.06.2023

    Reimagining waste management for a smart city

    Our Saudi Changemaker and Software Engineer won the first, SDAIA organized, Hail AI Hackathon with a waste sorting system EcoBin.
    Case study
    22.06.2023
    Healthcare Strategy and Transformation Technology and Engineering

    Space resource management in active use in Satakunta

    Together with our customer 2M-IT, we have developed an agile solution for booking and optimization of hospital reception rooms, called the space resource management solution. A suite of tools built on Microsoft’s low-code application Power Platform, which will help public administrations and services in booking and optimizing the use of facilities.
    White Paper
    19.06.2023
    Government Government Transformation Seamless Experiences Strategy and Transformation

    Proactive Public Services – the new standard for digital governments

    The white paper discusses proactive public services and the importance of the digitization in the public sector. It showcases examples from different countries and presents new insights and lessons learned.
    Article
    16.06.2023
    Data and AI

    Nortal Tark – putting the ‘smart’ into AI

    Be it cutting through decades worth of data to get to the bottom of what you need to know, or transforming lengthy reports into valuable insights in a matter of seconds. Nortal Tark combines AI’s capacity to acquire knowledge with the ability to do something useful with that knowledge.
    Article
    14.06.2023
    Financial Services Insurance Seamless Experiences Strategy and Transformation Technology and Engineering

    Five key trends in financial services

    What can financial services firms expect in the coming months and years? In this article, we look at five key trends that are shaping the financial services sector.
    Article
    12.06.2023
    Cyber Resilience

    How can organizations improve their crisis management?

    Our Head of Governance, Risk & Compliance explains how organizations can improve their crisis management response.
    Article
    29.05.2023
    Data and AI Technology and Engineering

    Beyond marketing: How Data Clean Rooms are unlocking new possibilities for businesses

    In this post, we’ll explore the versatility of data clean rooms and how they can be leveraged across a variety of industries and use cases to drive value.
    Blog
    29.05.2023

    Training the next generation of changemakers

    As part of our commitment to developing and hiring local talent in Saudi Arabia, we created the Saudi Changemakers Program – a new type of internship program for junior software developers.
    Event
    29.05.2023
    Government Government Transformation

    Opportunities and challenges of government data sharing

    We were proud to sponsor the 3rd edition of the Data-Driven Government Conference. The two-day event looked at the journey towards a more digital world that effectively regulates and supports national socio-economic development.
    Blog
    17.05.2023
    Strategy and Transformation

    No room for micromanagement in autonomous teams

    Workplace autonomy has been trending over the past few years, but how can it be implemented and what challenges can it bring? Nortal Finland’s CEO Harri Vepsäläinen shares his insights and opinions on this phenomenon in a piece featured in Talouselämä.
    Article
    3.05.2023
    Energie und Ressourcen Industry

    IT cannot be more green. Or can it?

    Sustainability in business refers to a company’s strategy for finding new and innovative ways to address sustainability challenges. We at Nortal view sustainability as a natural evolution for business development, helping our customers to act on sustainability.
    Blog
    1.05.2023

    Bringing awareness to Mental Health in North America

    At Nortal Americas, we see our people’s mental health and safety as a major key to ongoing success. There is strength in knowing that you’re not alone.
    Article
    17.04.2023
    Government Government Transformation Real-Time Economy Tax Administration 3.0 Strategy and Transformation

    Lessons on how to make tax collection simple, safe and transparent

    Our project delivery manager shares lessons from Botswana’s digital transformation of tax management and revenue collection.
    Article
    12.04.2023

    Improving the developer experience

    The investment in the developer experience is a crucial but often overlooked aspect of many software projects. Often times the action for a developer to set up their local environment becomes a rite of passage rather than a simple onboarding task. Instead of a battle to be won, the process should be seamless allowing the team of developers greater job satisfaction and higher positive impact on their work.
    Event
    3.04.2023

    Exploring AWS offerings for .NET developers and modern applications

    Our latest Burgers on Cloud event aimed to explore what AWS offers for .NET developers and modern .NET applications.
    Case study
    30.03.2023
    Telecommunication, Media and Entertainment Data and AI Technology and Engineering

    From painful to smooth releases: How we optimized our client's release process

    Like so many companies, our client struggled with their release process as it was mired in inefficiency. The process was prone to mistakes and demanded a significant amount of manual labor to deploy.
    White Paper
    20.03.2023
    Government Real-Time Economy Strategy and Transformation

    Transparent public finances profit everybody

    Transparent public finances are a boon to all of us, and one of the most effective tools to achieving this is the treasury single account (TSA). By establishing TSAs, countries can cut costs significantly and achieve higher status among international organizations.
    Article
    16.03.2023
    Enterprise Cyber Resilience

    Why NIS 2.0 represents an opportunity for companies?

    From cybersecurity to market advantage. The EU Network and Information Security (NIS) Directive has been in force since 2016 and aims to improve cyber security in Europe. The new version brings some changes that affect companies in comprehensive industries.
    Article
    14.03.2023
    Industry Manufacturing Strategy and Transformation

    Actionable Data – Accelerating the Speed of Innovation in Manufacturing

    In our customer enterprises, we at Nortal often encounter situations where the customer has invested significant time and resources in building a “data gold mine. However, the shortcoming of such systems often is that it is difficult, sometimes even impossible, to get actionable insights from them.
    Case study
    14.03.2023
    Enterprise Telecommunication, Media and Entertainment Data and AI

    Nortal creates high-volume event streaming for large telecommunications and wireless company

    How one of the largest telecommunications companies utilized Nortal to accomplish near real-time capabilities of Snowflake’s Data Cloud to make their struggling architecture come to life, empowering its business users with the data they need when they need it the most.
    Article
    7.03.2023
    Enterprise Industry

    Monitoring of business processes secures the stability of the supply chain
    Event
    27.02.2023
    Cyber Resilience

    Webinar: Exploring the dark side of the web

    What do cyber criminals want from your business? In this webinar, we explore the dark side of the web and how to protect your business.
    Article
    23.02.2023
    Enterprise Cyber Resilience

    The three biggest benefits of NIS 2.0 for the food industry

    In today’s globalized economy, information technology (IT) is critical for companies in the food industry. With the increasing threats of cyber attacks and data leaks, companies in the EU need to strengthen their IT security to ensure the continuity of their business and guarantee the confidentiality of their data.
    Blog
    10.02.2023
    Technology and Engineering

    A bit on pair programming

    In the mid-aught halcyon days of Agile and eXtreme Programming, we were innovating and practicing development techniques that led to better code, increased test coverage, and superior knowledge transfer within the team.
    Article
    1.02.2023
    Cyber Resilience

    Cyber exercises as a business enabler in a hyper connected age

    How would your people react to a cybersecurity emergency? Cyber exercises test your organization so you can become truly cyber-resilient.
    White Paper
    23.01.2023
    Government Citizen-Centric Personalized Digital Government Experience and Design Seamless Experiences Strategy and Transformation

    Digitalizing government services: Make it proactive, intuitive and fast

    When it comes to government services, the citizens, residents, and businesses of a country want fast, intuitive, proactive services.
    Article
    17.01.2023
    Government Government Transformation Strategy and Transformation

    An alternative approach to large-scale digitalization projects

    Large-scale digitalization projects follow a traditional public procurement method that can waste time and money. There’s a better way forward – an iterative process that is driven by business value.
    Article
    30.11.2022
    Government Citizen-Centric Personalized Digital Government Data and AI

    The devil's in the data: Shaping a seamless journey for citizens

    Data is the public sector’s Achilles heel and source of opportunity. In this blog, we focus on how data and registers can improve government services.
    Event
    16.11.2022
    Experience and Design

    JCON 2022: Effective Design of RESTful APIs

    Nortal’s Solutions Architect Mohamed Taman took the digital stage at JCON-ONLINE 2022 Java community conference and shared his experiences designing, modeling, and verifying RESTful APIs before jumping into his favorite language. Furthermore, he presented the methodology and steps to understand any architecture’s six REST design constraints.
    Article
    31.10.2022
    Government Strategy and Transformation

    Seven essential elements of a thriving start-up sector

    Why have some nations become important hubs for start-up companies? Inevitably, the countries that attract start-ups have done so very deliberately, with carefully targeted steps taken by governments to create an attractive, supportive environment for entrepreneurs.
    Case study
    29.10.2022
    Government Data and AI

    Unemployment Insurance Fund prevents unemployment with Artificial Intelligence

    In 2020, the Estonian Unemployment Insurance Fund decided that AI adoption in the public sector would help to tackle long-term unemployment and help people get back to work faster.
    Article
    21.10.2022
    Industry Manufacturing Data and AI

    Advanced data analytics for the process manufacturing industry via TrendMiner

    Nortal deepened its collaboration with Software AG in May this year to offer powerful operational data analytics capabilities for companies working in the manufacturing industry via TrendMiner.
    Case study
    3.10.2022
    Government Seamless Experiences Strategy and Transformation

    Estonia moves towards a seamless society with proactive public services

    Estonia, a country widely regarded as a truly digital society, made yet another innovative leap at the end of 2019 by launching proactive family and parental benefits, moving toward a new proactive governance model.
    White Paper
    26.09.2022
    Industry Data and AI Seamless Experiences

    Smart Port: Port innovation through the orchestration of data

    By harnessing the power of service design, data, IoT, and automation, Nortal redesigned all interactions from digital environments to physical contact points at the harbor.
    Article
    12.09.2022
    Government Citizen-Centric Personalized Digital Government Strategy and Transformation

    The key ingredients to Estonia’s success as a leading digital society

    This interview with Priit Alamäe, CEO and founder of Nortal, on how e-government democratizes data, create a level playing field, and a fairer marketplace first appeared in the Digital Cooperation Organization’s (DCO) Digital Prosperity Report.
    Case study
    5.09.2022
    Government Real-Time Economy e-Census and Statistics Data and AI eCensus Seamless Experiences

    Oman embraces digitalization by completing a fully register-based census

    In 2020, the Sultanate of Oman completed a fully-register-based census on their first try.
    Article
    10.06.2022
    Enterprise Government Strategy and Transformation

    X-Road: Estonia's digital backbone

    The X-Road infrastructure is used by public authorities in the digital showcase state of Estonia to exchange data. The software is now also being tested in Germany.
    Article
    30.03.2022
    Experience and Design

    Building better products: Integrating ethics into the product development process

    No one ever sets out to develop a flawed or harmful product, but along the way, some products or services end up being that way for the users. While there are several reasons for this, ethics is one reason that people tend to overlook. Often, we are so focused on the need to innovate and on the opportunities and innovations present that we do not stop to contemplate the potential downsides.
    Case study
    18.05.2021
    Industry Manufacturing

    Kontio’s journey: 5 steps to a lean production

    Kontio, the world’s largest log home manufacturer, was struggling with a high seasonal fluctuation of demand. The inability to simulate and control inventory levels led to excessive emergency stocks, high amounts of capital tied to inventories, strong variations and delays in lead times.
    Case study
    26.05.2020
    Government Experience and Design Seamless Experiences

    Gateway to government e-services

    By increasing user-experience quality through intuitive design and personalization, we made state services even more accessible to everyone
    1.10.2024

    Government resilience in the digital age
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