Case study
    by Nortal

    Unified Defense in action: Building the future of physical security at enterprise scale

    How Nortal modernized physical security for a global enterprise — secure, seamless, and built to scale.

    Service

    Cyber Resilience

    Industry

    Industry

    In a world where workplace security can no longer rely on physical locks and siloed systems, one of the largest and most complex global enterprises partnered with Nortal to redefine how physical security is designed, delivered and scaled. 

    With hundreds of facilities, thousands of daily visitors and proprietary devices in constant movement, the enterprise needed more than point solutions — it needed a unified defense approach. 

    Fragmentation, complexity and risk at scale

    The organization faced mounting pressure to modernize legacy systems that couldn’t keep up with the dynamic nature of its workforce, buildings and intellectual property. Traditional vendor models failed to deliver secure, scalable and adaptive tools across:

    - Facility access and badging systems

    - Insider threat detection and investigations

    - Visitor and occupancy management

    - Prototype device tracking and secure custody

    - Building technology assurance and compliance 

    These disconnected systems created operational inefficiencies and security blind spots — vulnerabilities no off-the-shelf SaaS could solve, especially under the strict governance, compliance and cost structures of a highly regulated global enterprise. 

    Unified Defense for physical security

    Nortal deployed a multidisciplinary team with expertise in physical security, product design, AI and compliance to create an integrated, intelligent security infrastructure — treating security as a holistic, real-time ecosystem rather than fragmented tools. 

    Reinventing the badge: Identify at the core of security

    Nortal developed a high-resolution badging platform enabling employees, contractors and vendors to receive secure access credentials on day one, avoiding wait times and work loss from slow badging access. The system included milestone recognition badges and automated photo quality checks to enhance both employee experience and internal threat deterrence. 

    Key impacts include:

    Badge automation at scale

    Automated over 95% of badge provisioning workflows for employees, contractors and vendors via HR integration. 

    AI-enhanced photo compliance

    Ensured photo compliance across diverse populations using AI-powered masking/unmasking

    Global badge lifecycle management

    Supported end-to-end badge lifecycle management across onboarding, updates and exits — scaling to 300+ global sites

    Smart visitor management: Self-service, seamless, sure

    Nortal also introduced a modern visitor portal featuring self-check-in, real-time scheduling and HR-integrated access workflows. Behind the user-friendly interface was a robust security stack that encrypted data, flagged risks and enforced policies. 

    Reduction in manual scheduling

    Reduced manual scheduling effort by 80% with integrated self-service visitor portal

    High-volume secure check-ins

    Logged tens of thousands of secure check-ins monthly, with real-time visibility and alerting

    Streamlined visitor experience & security

    Improved both visitor experience and security posture by eliminating legacy bottlenecks 

    Real-time occupancy intelligence: From crisis to compliance

    To support post-pandemic return-to-office initiatives, Nortal built a real-time building occupancy dashboard. It aggregates badge data, analyzes usage trends and alerts stakeholders to anomalies or capacity thresholds. 

    Real-time occupancy intelligence 

    Enabled real-time visibility into facility-level occupancy with analytics for trend detection and anomaly alerts

    Faster emergency response & smart space use

    Improved emergency response times and space optimization across hundreds of facilities 

    Presence-based access integration 

    Integrated with security and HR platforms for automated presence-based access control 

    Securing innovation:
    Asset tracking for prototypes and devices

    Nortal supported an asset custody solution that created a single source of truth for tracking sensitive prototype hardware. Real-time feeds captured GPS, temperature, battery and g-force data to ensure full lifecycle visibility. 

    End-to-end prototype custody

    Maintained continuous custody tracking for high-value prototype hardware across teams and partners

    Real-time asset telemetry

    Reduced asset loss and recovery time with live GPS, temperature and g-force telemetry 

    Audit-ready IP protection

    Ensured compliance with global IP and audit standards for R&D and pre-release devices 

    Certifying the smart building: From risk to readiness 

    Nortal worked with security and infrastructure teams to launch a scalable certification program for IoT devices used across enterprise buildings. AI-powered tools scanned for dual-use chipsets, insecure firmware and latent threats — establishing a secure-by-design blueprint. 

    AI-driven IoT risk detection

    Scanned and validated 10,000+ IoT devices using AI to identify firmware risks and dual-use chipsets

    Faster onboarding

    Reduced onboarding and lab testing time for connected devices by 70%

    Blueprint for secure-by-design buildings

    Provided blueprint for secure-by-design infrastructure across smart building deployments

    Embedded experts, seamless execution, enduring security 

    We’re not just consultants — we’re co-builders embedded in your mission. Nortal combines strategy, engineering and operational know-how to solve complex physical security challenges with speed and precision.

    - Integrated teams: Cross-functional experts in product, compliance, AI/ML and cybersecurity embedded directly into your teams.

    - Time-zone fluent: Delivery centers across North America and Europe ensure 24/7 support and seamless collaboration.

    - Outcome-focused: Every solution is built for measurable results — from first-day onboarding to long-term asset protection.

    - Tailored and scalable: Systems are designed to flex with your business, meeting today’s compliance needs and preparing for tomorrow’s threats. 

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    Ready to transform physical security from a silo to a strategic asset? 

    Let's turn fragmented processes into an intelligent, resilient defense system — tailored to your world. 

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