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Insights | Case study

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

Energy and Resources Data and AI

Fueling transformation: St1’s journey to a scalable, AI-ready data landscape

As a Nordic energy transition company St1 accelerated its shift toward CO₂-aware energy and entirely new lines of business, its legacy data platform became a growing bottleneck - it was too slow and rigid to support real-time insights and AI-driven innovation. We helped St1 rebuild its data foundation into a scalable, domain-driven platform that now powers real-time decision-making and unlocks new business use cases, positioning the company for an AI-ready future.

Manufacturing Industry Experience and Design

Transforming steel slab handling for greater efficiency

SSAB partnered with Nortal to design a digital slab handling system that improves efficiency and supports smarter, safer decision-making at the Raahe mill.

Healthcare Technology and Engineering Healthcare

Application automatically allocates consultation rooms at TYKS Compass Hospital and in the Salo unit – reducing the need for space by up to 30–40%

At the Wellbeing Services County of Southwest Finland’s TYKS Compass Hospital and in the psychiatric unit in Salo, healthcare professionals do not have their own designated examination rooms. Instead, under the new operating model, Nortal’s Space Resource Management application allocates rooms based on care needs, improving the efficiency of both space utilization and clinical work.

Government Microsoft

Unifying customer communication with Dynamics 365 Omnichannel

We consolidated INEFOP’s customer interactions with Dynamics 365 Omnichannel for a seamless experience.

Healthcare Microsoft

Transforming mental health operations with Microsoft Power Platform

We modernized Project Courage’s operations with Microsoft Power Platform, reducing paperwork and improving decision-making.

Healthcare Digital Transformation Healthcare

Transforming pathology services at Tartu University Hospital

Tartu University Hospital and Nortal successfully launched Estonia’s first integrated pathology information system.

Enterprise Technology and Engineering

Driving engagement through our smart personalization engine

We implemented a personalization engine that adapts content and imagery based on the visitor’s characteristics, which boosted CTR over 23%.

Telecommunication and Media IT Outsourcing

Empowering PlayOn! Sports to expand streaming & ticketing services

When a popular digital media company needed to scale fast to fulfil its business ambitions, we hired a highly specialized team in just 32 days to bring them results.

Generative AI Data and AI Microsoft Digital Government Building Blocks

Transforming our hiring process with an in-house GenAI agent

We created an AI agent based on the agentic search approach that reduced Nearsure’s hiring process time by 30%.

Financial Services IT Outsourcing

Modernizing Bloomberg’s trusted financial products

We assembled a group of senior talent who add value to Bloomberg by elevating cloud migration, UX, agile teaming, code security, testing, and more.

Salesforce Data and AI

Transforming K–12 nonprofit support with AI-powered agents

We automated support workflows through an AI solution, improving response time and service for teachers and students.

Panduit: Driving innovation in the industrial industry

We redesigned the architecture of Panduit’s Partner Portal from a user experience perspective to drive 11x more revenue.

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