Case study

    Transforming our hiring process with an in-house GenAI agent

    Service

    Generative AI Data and AI Microsoft

    By replacing manual resume screening with an AI-powered recruiting agent, we slashed hiring time by 30% and delivered qualified candidates 50% faster. The result: a smarter, faster, and far more scalable talent pipeline - with zero compromise on candidate quality.

     

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    About the company

    In 2025 Nortal acquired Nearsure, a U.S.-based technology company with over 10 years of experience and privileged access to top-tier Latin American tech talent. Nearsure employs certified experts in Data & AI, Microsoft, Adobe, Salesforce, and more, assembling high-performing digital teams through six specialized studios.

    Tech stack

    • Azure OpenAI Studio GPT-4o (Natural Language Processing)
    • LangChain
    • Microsoft Fabric Lakehouse
    • Python
    • Docker

    Project highlights

    • AI agentic search over structured database
    • Intelligent data results (using retrieval-augmented generation)
    • Workflow improvement and optimization
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    Challenge

    The capacity team plays a pivotal role in sourcing and onboarding top-tier talent for both internal operations and client projects.

    We needed a solution to identify the best candidates quickly and accurately while navigating our growing database. Traditional manual processes, which often require days to deliver viable candidates, proved both time-intensive and inadequate for addressing complex client requirements. Our objectives were clear:

    • Accelerate candidate discovery: Identify the best candidates quickly and accurately while navigating our growing database.
    • Enhance match quality: Analyze complex job descriptions and match them to candidates from an expansive database of 150,000 profiles, which grows by 3,000+ on average every month.
    • Improve productivity: Empower recruiters to focus on high-value strategic initiatives.
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    Solution

    Based on the agentic search approach, we developed an AI agent integrated into our internal system. This AI agent reads and analyzes job descriptions, extracts key requirements, and queries our database. Through a sophisticated ranking heuristic, it evaluates and ranks potential candidates based on role alignment.

    The results include a detailed breakdown of each candidate's strengths and weaknesses, offering immediate value to our recruiters by enabling faster, more informed decision-making.

    We collaborated with Microsoft’s AI Co-Innovation Labs for an intensive one-week in-person engagement, resulting in a powerful proof-of-concept solution utilizing Azure Open AI, Azure AI Search, and Azure Document Intelligence to implement intelligent search capabilities on our data modeled in Microsoft Fabric.

    By leveraging Azure Open AI and other Azure services integrated with Microsoft Fabric, our system now analyzes job descriptions and matches them with ideal candidates from our OneLake curriculum database. This solution efficiently processes thousands of resumes, ranking candidates based on their fit for job criteria and providing insights into their strengths and weaknesses for the intended role.

    Through an iterative development process shaped by real-world feedback from our capacity team, we created a solution that addresses our biggest challenges: time-to-hire and match quality. This innovation transformed a previously time-consuming, manual process into a streamlined, AI-driven workflow, significantly enhancing our recruitment efficiency and effectiveness.

    Winning results

     

    30%

    overall hiring process time reduction

    50%

    faster delivery time for first time viable candidates

    40

    hour task time elimination

    Get in touch

    Nortal is a strategic innovation and technology company with an unparalleled track-record of delivering successful transformation projects over 20 years.