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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

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Article
30.11.2022
Government Citizen-Centric Personalized Digital Government Data and AI

The devil's in the data: Shaping a seamless journey for citizens

Data is the public sector’s Achilles heel and source of opportunity. In this blog, we focus on how data and registers can improve government services.
Article
13.11.2022
Government Government Transformation Strategy and Transformation

Oman’s ‘Renaissance 2.0’: Creating a vibrant start-up community

The thoughtful transition of Oman toward a diversified, innovation-led economy is well underway. However, there is more that can be done.
Article
31.10.2022
Government Strategy and Transformation

Seven essential elements of a thriving start-up sector

Why have some nations become important hubs for start-up companies? Inevitably, the countries that attract start-ups have done so very deliberately, with carefully targeted steps taken by governments to create an attractive, supportive environment for entrepreneurs.
Case study
29.10.2022
Government Data and AI

Unemployment Insurance Fund prevents unemployment with Artificial Intelligence

In 2020, the Estonian Unemployment Insurance Fund decided that AI adoption in the public sector would help to tackle long-term unemployment and help people get back to work faster.
Case study
3.10.2022
Government Seamless Experiences Strategy and Transformation

Estonia moves towards a seamless society with proactive public services

Estonia, a country widely regarded as a truly digital society, made yet another innovative leap at the end of 2019 by launching proactive family and parental benefits, moving toward a new proactive governance model.
Article
12.09.2022
Government Strategy and Transformation

The key ingredients to Estonia’s success as a leading digital society

This interview with Priit Alamäe, CEO and founder of Nortal, on how e-government democratizes data, create a level playing field, and a fairer marketplace first appeared in the Digital Cooperation Organization’s (DCO) Digital Prosperity Report.
Case study
5.09.2022
Government Real-Time Economy e-Census and Statistics Data and AI eCensus Seamless Experiences

Oman embraces digitalization by completing a fully register-based census

In 2020, the Sultanate of Oman completed a fully-register-based census on their first try.
Article
10.06.2022
Enterprise Government Strategy and Transformation

X-Road: Estonia's digital backbone

The X-Road infrastructure is used by public authorities in the digital showcase state of Estonia to exchange data. The software is now also being tested in Germany.
Article
1.07.2020
Government Real-Time Economy Tax Administration 3.0

A unique service to boost tax compliance

A new e-service provides business operators with tax behaviour ratings to help keep their tax matters in order.
Case study
26.05.2020
Government Experience and Design Seamless Experiences

Gateway to government e-services

By increasing user-experience quality through intuitive design and personalization, we made state services even more accessible to everyone
Case study
31.08.2018
Government Real-Time Economy Tax Administration 3.0 Strategy and Transformation Technology and Engineering

OmaVero: a system upgrade for the Finnish Tax Administration

We implemented a system upgrade for the Finnish Tax Administration, replacing up to 70 end-of-lifecycle tax-related IT systems with a single off-the-shelf software package.
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