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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

Government Citizen-Centric Personalized Digital Government Seamless Experiences Technology and Engineering

Emerging tech takes Oman’s business registry into the future

Oman’s digitalization of its government services has created one of the most welcoming business environments in the world. Seven years after the launch of InvestEasy, we used emerging tech to create an even more future-ready, efficient and user-friendly experience.

Government Data and AI Strategy and Transformation Technology and Engineering

The exciting future of data dissemination

National Statistical Offices are embracing five key techniques and technologies as they redefine their approach to data dissemination.

Government Real-Time Economy e-Census and Statistics Government Transformation Data and AI eCensus Strategy and Transformation Technology and Engineering

What’s next for official statistics

How is technology changing the role of statistical offices and what are the steps they need to take to become future-ready.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation

PPS can change the course of society, but what does it actually take to get there?

Creating sophisticated ptoactive public services requires a strong foundation of technical, environmental, and organizational building blocks. In this article, we break down the fundamentals of what it takes to build proactive public services.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation

Aiming towards unparalleled, frictionless access to public services

PPS refers to public services that require zero or minimal interaction from citizens, while making maximum use of automation. Think tax declarations that take seconds, social benefits automatically deposited into your bank account, or a new driver’s license in the mailbox when an expiration date creeps close.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation

Proactive public services in Austria, Estonia, and New Zealand – what have we learned?

Many governments around the world have begun to experiment with increasing proactivity when it comes to their public services, but there are still relatively few working examples.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation

How proactive public services can contribute to a more socially just and equitable society

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.

Enterprise Government Real-Time Economy Data and AI Technology and Engineering

What is a digital twin and what are its benefits

‘Digital twin’ has burst into our vocabulary at such a speed that today it almost seems ubiquitous. But what exactly is it? And what are the benefits of having one?

Government Government Transformation Seamless Experiences Strategy and Transformation

Proactive Public Services – the new standard for digital governments

The white paper discusses proactive public services and the importance of the digitization in the public sector. It showcases examples from different countries and presents new insights and lessons learned.

Government Real-Time Economy e-Census and Statistics

Saudi Census 2022: building a roadmap for achieving Vision 2030

The results of the Saudi Census 2022 are now available. Find out more about the work we did with the General Authority for Statistics in Saudi Arabia.

Government Government Transformation

Opportunities and challenges of government data sharing

We were proud to sponsor the 3rd edition of the Data-Driven Government Conference. The two-day event looked at the journey towards a more digital world that effectively regulates and supports national socio-economic development.

Government Government Transformation Real-Time Economy Tax Administration 3.0 Strategy and Transformation

Lessons on how to make tax collection simple, safe and transparent

Our project delivery manager shares lessons from Botswana’s digital transformation of tax management and revenue collection.

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