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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

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Article
6.04.2026
Enterprise Data and AI Technology and Engineering

Inside our shift to AI‑first delivery

AI tools are now part of most engineering teams, yet the expected productivity gains often fail to appear. Pilots show promise, but day‑to‑day adoption fades as people return to familiar ways of working. Teams debate whether AI‑first methods apply to their systems, and leaders struggle to find practical direction.
Article
27.03.2026
Enterprise Data and AI Technology and Engineering

What it takes to deliver AI-first at enterprise scale

Every enterprise technology organization has adopted AI tools for software delivery. But almost all of that adoption is individual — people enhancing their own work, not organizations changing how they deliver. When leaders look at the bigger picture, the gains are far smaller than expected.
Article
14.10.2025
Enterprise Government Salesforce Generative AI

Agents for Good Hackathon DF25: AI solutions for real impact

Discover how AI and Salesforce Agentforce drive impact at Agents for Good Hackathon DF25, with Global Aidgents streamlining disaster relief efficiently.
Article
29.04.2025
Enterprise Data and AI

From individual GenAI models to compelling user experiences

In the fourth part of the series, Ken Tilk, Head of Data & AI talks about the importance of sharing stories and discoveries made creating GenAI solutions. He shares his insights in videos added to the article.
Article
27.03.2025
Enterprise Data and AI

One small step for bots, one giant leap for creating unique GenAI solutions. A GenAI series 3/4

In the third part of the series, Ken Tilk, Head of Data & AI expands on the role of unique solutions that simply do more. Whether it’s using small languages or specific vocabulary, designing new natural sounding voice bots that feel and sound like true teammates.
Article
27.03.2025
Enterprise Technology and Engineering Microsoft

Delegates in C#: A Practical Guide

Our latest blog breaks down what delegates are, why they’re useful, and how to work with different types—so you can start using them with confidence.
Article
5.03.2025
Enterprise Data and AI

The key to AI adoption. A GenAI series 2/4

Head of Data & AI, Ken Tilk discusses societal and organizational readiness in the second part of the series. “Interestingly, while AI itself is under scrutiny for regulation, it is also proving to be a valuable compliance tool. One of the most impactful applications of AI is its ability to help organizations within complex regulatory environments.”
Article
12.02.2025
Enterprise Data and AI

What will 2025 bring for Generative AI? A GenAI series 1/4

What will 2025 bring for GenAI? This is an article series by Nortal’s Head of Data and AI, Ken Tilk. Dive into the first of the 4-part series and let’s explore together, what brought us here and get a teaser of what will come next.
Article
3.02.2025
Enterprise Adobe Digital Transformation

Oracle Content Manager vs. Adobe Experience Manager

Which is best: Oracle Content Manager or Adobe Experience Manager? We’ve analyzed these two CMSs, including features, pros/cons and best use cases so you can make an informed choice.
Article
10.12.2024
Enterprise Government Data and AI

7 steps to mitigate the risks when taking advantage of GenAI

How to effectively address AI-related risks to ensure the safe and responsible deployment of LLMs.
Article
15.10.2024
Enterprise Digital Trust Strategy and Transformation

Customer Onboarding ABC: The Art of Crafting Your Services

Customer onboarding is more than just introducing a new user to your product—it’s as important as security and privacy from your company’s perspective. Estonia has been using innovative solutions for decades, offering important lessons on how seamless onboarding can shape customer success.
Article
30.09.2024
Enterprise Data and AI Microsoft

AI in sales: Unlocking powerful advantages

Unlock AI-driven sales success with Microsoft Copilot and expert integration from Nearsure to boost revenue, efficiency, and customer engagement.
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