Government
in your pocket

Mobile-first public services for everyday life

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Government in your pocket enables governments to deliver secure, personalized public services through a single mobile platform. Built on digital public infrastructure including digital identity, trusted data exchange and secure payments, it integrates services across institutions into a coherent citizen experience. By combining life-event based services, proactive notifications and AI-enabled capabilities, governments can simplify access to services while improving efficiency, transparency and trust.

From policy to performance

Digital public infrastructure (DPI) is the backbone of modern society, enabling interoperability, secure data exchange and digital identity at scale. But technology alone does not build trust. Success depends on governance, regulation and design choices that respect sovereignty and strengthen resilience. In the age of AI, transparency and accountability must be embedded into DPI to ensure that intelligent digital systems operate in ways society can understand and verify.

Nortal brings decades of experience designing and implementing DPI for digital nations across Europe, the Gulf and North America. Our solutions power some of the world's most advanced digital economies, from policy and regulation to full-scale implementation.

Explore our digital nation success stories

How Government in your pocket works

A single mobile gateway to government

Seamless services across institutions

Proactive digital services

Built on trusted digital infrastructure

Proven government transformation approach

Mobile super-app platform

A unified mobile application that becomes the primary gateway to public services, offering a consistent experience across agencies.

Digital public infrastructure integration

Integration with digital identity, trusted data exchange, registries and payment systems that enable secure and interoperable services.

Service design and orchestration

Life-event based service design and cross-agency orchestration that connects services into coherent citizen journeys.

AI and automation layer

AI and intelligent automation that streamline operations, automate processes and enable proactive service delivery.

Digital wallet capabilities

Secure storage and use of digital credentials such as permits, licences and certificates, with support for transactions and payments where relevant.

Transformation and governance support

Advisory and implementation support to align policy, operating models and governance with digital service delivery.

Nordic and Baltic leadership in secure digital identity and signatures

The Nordic and Baltic regions set the global standard for secure digital identity and electronic signatures. In Estonia, a trusted ecosystem built on two-factor authentication and digital signing has become a model for governments worldwide. For more than two decades, we have helped design and expand this ecosystem, from chip-based ID cards and Mobile-ID to the Smart-ID application. Our experience covers the full lifecycle of digital identity, from infrastructure and trust services to authentication and policy development.

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Case study

Vision and strategy for Personal Government and 'Government in your pocket'

Nortal delivered the Personal Government vision in Estonia, a vision for the next-generation government developed in collaboration with experts from the Estonian government and Tartu University. This vision has since been recognized and cited by the OECD as a milestone-setting innovation in government digitalization and public sector innovation. The vision was accompanied by a proof of concept (PoC) and demonstration of next-generation digital government services, 'Government in your pocket’, which sets the standard for future public services. RIA_ENG_dark

Explore the Government in your pocket case

Government
in your pocket

A unified mobile platform for proactive public services

From policy to performance

Trusted partners and proven solutions