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Case study

Why digital sovereignty matters and how X-Road makes it happen

Technology alone cannot secure a government’s digital future, but trust in governance might be weaker without it. X-Road® helps governments regain control by strengthening trust between citizens and the state. Nortal has played a key role in building the digital foundation that keeps modern democracies running.

Service

Digital Trust Seamless Experiences Transformation

Industry

Public Sector Government

Keeping chaos at bay

In the digital age, the notion of “conflict” is expanding, and cyberattacks are an unavoidable part of the world’s new digital reality. For some, they are a daily occurrence.

In 2007, Estonia suffered one of the first nationwide cyberattacks in the world. The massive assault, coming from Russia and aimed at destabilizing critical infrastructure, was a wake-up call for the young digital society. In response, Estonia swiftly enacted new cybersecurity laws, strengthened regulations, and invested heavily in improving digital infrastructure resiliency. This was a prescient move because cyberattacks never ceased.

Estonia stands as one of the most cyber-targeted nations in the world, yet it has also become one of the most cyber-resilient and advanced digital nations. Despite relentless attempts to breach its systems, the country has maintained uninterrupted digital services. In most cases, Estonian residents have not been aware that the nation was under assault. What’s behind Estonia’s resilience? Strategic foresight, robust digital governance and a technological backbone designed for both security and scalability. At the core of it all is X-Road.

Not built as a crisis management tool, but it works well in one

Secure decentralized data exchange was the core principle for designing X-Road, and its architecture makes it inherently resilient in times of disruption. Built as a core component of Estonia’s digital public infrastructure (DPI) in 2001, X-Road was designed to enable secure, seamless, and efficient data exchange between government institutions and also with the private sector.

Estonia’s ability to maintain uninterrupted digital services despite constant cyber threats has not only secured its own governance but has also positioned it as a model for others. As governments worldwide face similar challenges, many have turned to Estonia’s digital infrastructure for guidance.

 

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Today, X-Road is far more than a domestic solution—it has become a global de facto standard for secure data interoperability facilitated by governments. It has been adopted in more than 25 countries and territories, providing a robust foundation for secure data exchange across diverse regulatory environments. In Estonia alone, up to thousands of public and private sector organizations integrate with the local X-Road ecosystem called “X-tee” (X-Road’s original name in Estonian), leveraging its built-in security and efficiency to streamline operations and enhance citizen services. Among others, Ukraine has implemented a data-sharing ecosystem with a model similar to X-Road, known as Trembita, ensuring secure and uninterrupted digital government operations – even in times of crisis.

Case study: Estonia

While X-Road’s success is now global, its origins are deeply rooted in Estonia’s need to build an entirely new state from the ground up after regaining independence in 1991. The country was faced with the problem of having no systems at all—no digital infrastructure, no administration, no legal code—it was organizational chaos. But the nation did have visionary leaders, plus a host of engineers and cryptographers. It took the digital path.

The X-Road ecosystem in Estonia is operated by the Information System Authority. X-Road has been in use for over two decades and made the nation a digital showcase, leading many to call it “the most digital society on earth.”

From its inception, X-Road has been more than just a digital backbone—it is a cornerstone of Estonia’s cyber-resilience. Despite persistent cyber threats, including repeated attacks from Russian-linked actors, for over two decades, there has been no known major X-Road security breach or data leak. In its entire operational history in Estonia, X-Road has experienced only brief, partial disruptions affecting only individual services—an impressive track record for a nationwide digital infrastructure.

At its inception in 2001, Estonian engineers designed X-Road to enable secure, cost-efficient data exchange within the government while minimizing system integration complexity. Rather than creating isolated connections between government agencies, Estonia developed a standardized, reusable infrastructure that operates securely over the public Internet. This approach ensured data sovereignty while enabling seamless interoperability between both public and private sector systems.

In 2013, the Prime Ministers of Estonia and Finland signed a Memorandum of Understanding to collaborate on “developing and maintaining a software environment enabling secure connectivity, searches and data transfers between various governmental and private databases.” A couple of years later, in 2015, Finland adopted the system, and in 2017, Estonia and Finland further strengthened their cooperation by establishing the Nordic Institute for Interoperability Solutions (NIIS) to oversee the development of X-Road as an open-source solution.

As of December 2024, Estonia has achieved 100% digitalization of its government services, an unprecedented milestone in digital governance. In recent years, the country has rapidly advanced in the United Nations E-Government Development Index (EGDI), rising from 16th place in 2018 to 2nd in 2024. This achievement is more than just an improved ranking—it underscores the efficiency of Estonia’s digital public infrastructure, with X-Road at its core.

Impacts: the world

X-Road’s impact goes far beyond the Nordic countries. As digital governance becomes a global necessity, nations worldwide are turning to X-Road for its security, efficiency, and trust-building power.

Beyond enabling seamless and secure data exchange, X-Road has far-reaching effects across multiple domains. From driving economic efficiency and strengthening trust through transparency to ensuring data sovereignty and promoting sustainable interoperability, its impact is reshaping how governments operate in the digital age.

01. Economics

02. Trust through impeccable security, transparency and equitable use of personal data

03. Sustainable interoperability

04. The public sector digitalization landscape

05. Data sovereignty

06. Cyber resilience

07. Digital Public Goods

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Your situation

As the current X-Road core development partner for the Nordic Institute for Interoperability Solutions (NIIS) and a major X-Road implementation partner for Estonia and governments worldwide, Nortal offers the expertise to adapt and implement X-Road in diverse environments globally. Get in touch to discuss your particular situation.

Estonia’s X-Road ecosystem “X-tee” in numbers

2,611

days (and counting) of uninterrupted operation

99%

of state services powered by X-Road

17.9+ B

transactions, with 2.4 billion more every year

2,589

years of citizen time saved each year

52,000

organizations leveraging X-Road services

Government resilience in the digital age

Discover how states can leverage digital technologies to navigate crises, strengthen governance, and secure their place in the digital world order.

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