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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

Government Citizen-Centric Personalized Digital Government Experience and Design Seamless Experiences Strategy and Transformation

Digitalizing government services: Make it proactive, intuitive and fast

When it comes to government services, the citizens, residents, and businesses of a country want fast, intuitive, proactive services.

Government Government Transformation Strategy and Transformation

An alternative approach to large-scale digitalization projects

Large-scale digitalization projects follow a traditional public procurement method that can waste time and money. There’s a better way forward – an iterative process that is driven by business value.

Government Government Transformation Strategy and Transformation

Oman’s ‘Renaissance 2.0’: Creating a vibrant start-up community

The thoughtful transition of Oman toward a diversified, innovation-led economy is well underway. However, there is more that can be done.

Government Strategy and Transformation

Seven essential elements of a thriving start-up sector

Why have some nations become important hubs for start-up companies? Inevitably, the countries that attract start-ups have done so very deliberately, with carefully targeted steps taken by governments to create an attractive, supportive environment for entrepreneurs.

Government Seamless Experiences Strategy and Transformation

Estonia moves towards a seamless society with proactive public services

Estonia, a country widely regarded as a truly digital society, made yet another innovative leap at the end of 2019 by launching proactive family and parental benefits, moving toward a new proactive governance model.

Government Strategy and Transformation

The key ingredients to Estonia’s success as a leading digital society

This interview with Priit Alamäe, CEO and founder of Nortal, on how e-government democratizes data, create a level playing field, and a fairer marketplace first appeared in the Digital Cooperation Organization’s (DCO) Digital Prosperity Report.

Enterprise Government Strategy and Transformation

X-Road: Estonia's digital backbone

The X-Road infrastructure is used by public authorities in the digital showcase state of Estonia to exchange data. The software is now also being tested in Germany.

Government Real-Time Economy Tax Administration 3.0 Strategy and Transformation Technology and Engineering

OmaVero: a system upgrade for the Finnish Tax Administration

We implemented a system upgrade for the Finnish Tax Administration, replacing up to 70 end-of-lifecycle tax-related IT systems with a single off-the-shelf software package.

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