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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

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Article
5.03.2024
Government Citizen-Centric Personalized Digital Government Strategy and Transformation

How a digital platform opens the door for value-added personalized public services

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
Article
5.03.2024
Government Citizen-Centric Personalized Digital Government Strategy and Transformation

Strategies promoting interoperability across systems

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
Article
5.03.2024
Government Citizen-Centric Personalized Digital Government Strategy and Transformation

The era of personalized end-to-end digital services

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
Article
5.03.2024
Government Citizen-Centric Personalized Digital Government Strategy and Transformation

How human-centered design builds exceptional proactive services

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.
Event
14.02.2024
Government Citizen-Centric Personalized Digital Government

Webinar: A new post-digital era of Personal Government is on the rise

As the world becomes more complex, governments are forced to rethink how they offer public services in the future. Join the discussion with industry experts Andres Raieste (SVP of Public Sector), Mihkel Solvak (Assoc. Prof. at the University of Tartu), and Ville Sirviö (CEO of the Nordic Institude of Interoperabilty Solutions), as we dive deep into the future of public services, interoperability, and trust in digital services.
Case study
14.02.2024
Government Strategy and Transformation Technology and Engineering Data and AI Experience and Design

Government in your pocket

Citizens access all their state-held data in one dashboard, eliminating the bureaucratic labyrinth.
Case study
14.02.2024
Government Strategy and Transformation Technology and Engineering Data and AI Experience and Design

Post-digital tax administration

What happens once tax administration goes digital? Is that all? In the future, tax authorities' role will shift from revenue collection to becoming entities that create trust and empower economies.
Case study
14.02.2024
Government Strategy and Transformation Technology and Engineering Data and AI Experience and Design

Personal healthcare

Healthcare’s future takes us beyond treatment—it empowers us to better manage our well-being.
Article
9.02.2024
Government Citizen-Centric Personalized Digital Government Data and AI Experience and Design Modern Software Development Seamless Experiences

Smart search for Germany's procurement office

Nortal created an AI-based proof of concept to tackle operational challenges in the procurement process by offering solutions to specific pain points.
Article
27.01.2024
Government Modern Software Development

GStU project: Software as an anti-homelessness accommodation system

Nortal developed a city-wide software for accommodating homeless people in Berlin.
Article
27.01.2024
Government Modern Software Development

ISBJ Kita-Navigator

Since November 2019, parents have been able to easily search for a daycare place in Berlin online. Nortal oversaw the development and implementation of appropriate software into the existing IT structure.
White Paper
25.01.2024
Government Citizen-Centric Personalized Digital Government Digital Government Building Blocks Government Transformation Seamless Experiences Strategy and Transformation

White Paper: Kickstarting the public procurement reform

In this White Paper, we explain the background to the introduction of eForms and shed light on the potential they offer for the civil service and tenderers. In addition, we provide recommendations for action regarding the further digitalization of public procurement.
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