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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

Government Strategy and Transformation Technology and Engineering

Oman’s e-vision: a pioneer in the Middle East

Oman is redefining digital government in the Middle East, building a unified platform that delivers proactive, citizen-first services in half the usual time. A bold, data-driven path toward Oman Vision 2040.

Healthcare Government Technology and Engineering Technology and Engineering Healthcare Government

Low-code, AI and citizen development – insights from HUS and Nortal

In this episode, we dive into how HUS – one of Finland’s largest healthcare providers – is embracing low-code development with Microsoft Power Platform. Our guests, Mikke Bergström from HUS and Panu Puurtinen from Nortal, explore the rise of citizen developers, the role of AI tools like Copilot, and how organizations can future-proof their operations. Tune in to hear real-life use cases, practical insights, and what this all means for the future of IT.

Government Strategy and Transformation Technology and Engineering

The formula for creating trust in digital government

In just a decade, Estonia went from low trust to a global leader in digital public services. Watch this keynote from FWD50, where Andres Raieste, Senior Vice President of the Public Sector at Nortal, shares how bold policies and trust shaped the country’s success.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation Technology and Engineering

Getting the most out of low-code: how to approach a new way of thinking

Unlock the full potential of low-code with the right governance. Learn how to prevent security risks, overlapping efforts, and wasted resources while maximizing innovation through a structured approach.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation Technology and Engineering

Mythbusters: three tested truths about low-code as a driver of digitalization in public administration

In this article we present three persistent low-code myths that, in our experience, prevent mid-level management in Finnish public administration agencies, ministries, and healthcare districts from fully utilizing these versatile tools. We also share real-life examples from our clients who have successfully debunked these myths.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation Technology and Engineering

Will tangled processes derail the vision of Personal Government?

Explore the future of personalized public administration with Personal Government. Learn how citizen-centric services, powered by low-code solutions, can streamline public sector processes and improve service delivery.

Government Strategy and Transformation Technology and Engineering

Bettering bureaucracy with a Single Digital Gateway

Nortal’s govtech system helps create the European single market by empowering the citizens to share information with 27 other nations.

Government Strategy and Transformation Technology and Engineering Data and AI Experience and Design

Government in your pocket

Citizens access all their state-held data in one dashboard, eliminating the bureaucratic labyrinth.

Government Strategy and Transformation Technology and Engineering Data and AI Experience and Design

Post-digital tax administration

What happens once tax administration goes digital? Is that all? In the future, tax authorities' role will shift from revenue collection to becoming entities that create trust and empower economies.

Government Strategy and Transformation Technology and Engineering Data and AI Experience and Design

Personal healthcare

Healthcare’s future takes us beyond treatment—it empowers us to better manage our well-being.

Government Data and AI Strategy and Transformation Technology and Engineering

The first law regulating Artificial Intelligence. A guide to the EU AI ACT

The rapid advance of Artificial Intelligence (AI) suitable for everyday use marks a decisive moment in the history of humanity. Many of our familiar processes need to be rethought and redefined.

Government Real-Time Economy e-Census and Statistics eCensus Strategy and Transformation Technology and Engineering

Saudi Census 2022: a catalyst for data-driven decision-making

As governments around the world strive to meet the needs of their citizens and adapt to a rapidly changing world, it is essential that the decisions they make are informed by accurate and complete data. Saudi Arabia’s innovative, predominantly digital, 2022 Census is widely viewed as one of the most accurate ever conducted in the Kingdom.

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