Low-code, AI and citizen development – insights from HUS and Nortal
Low-code, AI and citizen development – HUS' and Nortal's point of view
Industry
The world of technology is evolving rapidly, and low-code development is transforming how organizations build and deploy solutions. In this first episode of our podcast featuring Nortal Finland's Head of Engagement Area Panu Puurtinen, and Mikke Bergström, Product Manager at Helsinki University Hospital (HUS), we take a deep dive into how HUS is leveraging Microsoft Power Platform to streamline operations, empower citizen developers, and shape the future of IT collaboration.
Join Mikke and Panu as they discuss the practical applications of low-code, the rise of AI-driven development, and what this shift means for organizations and IT providers. Hosted by Veli Sinda.
Personal government is a vision that considers the next stage of already developed digital societies to provide more human-centric public services, considering the complexities where traditional digital government approaches do not necessarily provide a straightforward solution.
Revolutionizing government: Turning the traditional view inside-out
For the past several decades, the gradual adoption of new technologies in society and the digitalization of public services have allowed many nations to increase the efficiency and approval of public services. However, the maturity and impact of digitalization vastly differ based on the extent to which society has adopted new technologies and services in everyday life.
The most significant differentiator in various maturity levels is how society has established trust in digital services and fostered high cooperation between authorities and citizens to build a robust data-based society and governance.
In societies where the fundamentals of digital governance have been reasonably resolved, new types of services that cut across governance domains begin to emerge. Typically, these services do not have direct traditional analogs.
The full realization of the possibilities of public services in the era of personal government requires the adoption of emerging technologies and the reorganization of the government’s working principles in terms of service provision and cooperation between institutions. Achieving high cooperation, enabled by interoperability and a whole-of-society approach to service delivery, is essential.
All these capabilities are either well within today’s technological development or within reach and can be realized in the foreseeable future.
Panu Puurtinen, Head of Engagement Area, Government & Health, Nortal Finland
Low-code development is not just about efficiency - it’s about bringing developers and end-users closer together. With citizen development, organizations can create solutions faster, more collaboratively, and with real business needs at the core.
About the speakers
Andres Raieste
As a Senior Vice President at Nortal, a leading global government consulting and tech powerhouse, Andres Raieste is responsible for innovation and growth in the public sector across markets. Andres began his career in Estonia, one of the most digitalized countries in the world, and since then has been responsible for many high-impact, large-scale government transformation programs and reforms globally. He has also (co-)authored white papers and other thought leadership pieces on digitalization and public administration.
Mihkel Solvak
Mihkel Solvak is a Senior Researcher in Technology Studies at the Johan Skytte Institute of Political Studies, University of Tartu. He holds a PhD in political science from the University of Tartu, Estonia. His research primarily centers around legislative studies, electoral behavior, predictive modeling, and impact assessment of e-governance.
Ville Sirviö
Ville Sirviö is the CEO of the Nordic Institute for Interoperability Solutions (NIIS), known for the X-Road® open-source software with hundreds of millions of end users worldwide. He is also a board member of the Gaia-X European Association for Data and Cloud. Sirviö has international business experience ranging from startups to Nasdaq-listed companies in the technology industry. He is a recognised expert in digital government, interoperability and open-source software and has been a frequent speaker and panellist at various technology conferences and events.
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