AGENTIC AI FOR BUSINESS SOLUTIONS

Your operating model has a ceiling. AI agents are how you break through.

We transform fragmented, manual business operations into automated, AI-driven workflows — using Microsoft Power Platform, Copilot agents, and Dynamics 365. Go from process discovery to live agents within months, without replacing your existing systems.

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Every growing enterprise hits the same ceiling.

Your ERP and CRM are not going anywhere. But the manual work layered on top — approvals, reconciliations, exception routing — consumes 60–70% of your best people’s week.

  • Your finance team reconciles.
  • Your procurement team chases.
  • Your operations team firefights.

 

That is a structural challenge, not a tooling issue.

What changes when you deploy Agentic AI

These are not feature benefits. They are operational shifts.

20–50%

Capacity gain on automated processes

6–8wks

From process discovery to live agents

224%

Three-year ROI on Power Platform
(Forrester TEI, 2024)

500+

Prebuilt connectors, no rip-and-replace

What you already have, made smarter.

You do not need to replace your ERP, CRM, or SaaS stack. Microsoft Business Applications becomes the intelligent orchestration layer across all of them — connecting what exists, automating what is repetitive, and surfacing what matters in real time.

Microsoft Power Platform

The orchestration layer across your existing systems — 500+ connectors, no rip-and-replace.

Copilot Studio & Dynamics 365 agents

End-to-end workflow automation for finance, procurement, field service, and sales.

Azure AI Foundry Agent Service

Custom agents built on your specific data landscape and technology stack.

Power Automate + RPA

Elimination of repetitive manual workflows — clients report 40–60% time savings.

Dataverse + Power BI

A unified data layer with real-time dashboards and operational alerts.

From policy to performance 

Digital public infrastructure (DPI) is the backbone of modern society, enabling interoperability, secure data exchange and digital identity at scale. But technology alone does not build trust. Success depends on governance, regulation and design choices that respect sovereignty and strengthen resilience. In the age of AI, transparency and accountability must be embedded into DPI to ensure that intelligent digital systems operate in ways society can understand and verify.  

Nortal brings decades of experience designing and implementing DPI for digital nations across Europe, the Gulf and North America. Our solutions power some of the world's most advanced digital economies, from policy and regulation to full-scale implementation. 

Explore our digital nation success stories
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Start with one process. Prove ROI. Then scale.

You do not need to transform everything at once. Pick the process with the highest pain and the fastest payback. We have delivered results across five high-value process types.

Automate PO management, supplier communications, and approval chains.

Reconciliation, invoice processing, and exception handling run without manual intervention.

Automate renewal alerts, onboarding steps, and contract milestone tracking.

Continuous monitoring agents flag deviations before they become incidents.

Scheduling, reporting, and asset tracking without manual coordination.

THE ENGAGEMENT MODEL

You own the outcomes. We own the execution.
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Nordic and Baltic leadership in secure digital identity and signatures 

The Nordic and Baltic regions set the global standard for secure digital identity and electronic signatures. In Estonia, a trusted ecosystem built on two-factor authentication and digital signing has become a model for governments worldwide. For more than two decades, we have helped design and expand this ecosystem, from chip-based ID cards and Mobile-ID to the Smart-ID application. Our experience covers the full lifecycle of digital identity, from infrastructure and trust services to authentication and policy development. 

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WHY NORTAL

A Microsoft Solutions Partner in the AI Cloud Partner Program

 

We are a certified Microsoft Solutions Partner with deep competency across Power Platform, Dynamics 365, Azure, and AI services. We hold hundreds of active Microsoft certifications and are one of only four system integrators globally featured in Microsoft’s Industrial AI Partner Guide.

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End-to-end accountability

We design, build, and operate. One contract, one team, no handoff to a third party mid-project.

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Industry depth

We have delivered in manufacturing, healthcare, energy, logistics, retail, and the public sector — we know the process patterns before you describe them.

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Governance-first delivery

EU AI Act alignment and enterprise security are built into our methodology, not added at the end.

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AI-first teams

Our delivery teams are AI-empowered by design — not running AI tools on the side.

The right process to start with is probably the one that already frustrates you.

Let’s find it together. A Business Process Discovery engagement takes just a few days and provides a prioritized view of where AI agents will have the fastest impact — or you can simply reach out to discuss your situation.

Tuomo Peltonen

Tuomo Peltonen

Head of AI Business Solutions, Nortal Finland

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