Reimagining Baltic Ports: Nortal joins the Baltic Ports Organization

The Smart Port solution, our innovative answer to streamlined port management, successfully blends service design, data, Internet of Things (IoT), and automation to redefine interactions from digital environments to physical contact points at the harbour. We have successfully implemented the Smart Port solution in over 15 Baltic ports.

“We welcome Nortal as a new friendship member of the BPO. Nortal, by supporting the Port of Tallinn in ferry operation and other ports in smart solutions, proved that it is a trustful and competent partner. Many Baltic ports implement digitalization projects making the ports more efficient and environmentally friendly. We believe that cooperation with companies from the Baltic region, such as Nortal, would bring real progress in digitalizing ports,” said Bogdan Ołdakowski, BPO Secretary General. “By joining the BPO, Nortal reinforces its mission to deliver the future seamlessly by combining the unique experience of transforming Estonia into a digital leader and creating change in businesses with a strategic approach and data-driven technology.”

The Smart Port solution has already transformed operations at the Port of Tallinn, Estonia’s largest port complex, improving efficiency and significant environmental savings. It has significantly reduced waiting times, congestion and contributed to a faster turnaround time for ferry operators. Additionally, the solution has led to a 44% reduction in waiting times during check-in and boarding, a 95% faster pass-through rate in automated lanes, an increase in the Net Promoter Score from 40% to 73% (2017 to 2020), and significant environmental savings.

“We aim to contribute to the BPO community by sharing its extensive experience and competencies in digitalization. The company has a rich heritage of digital transformation, including over 20 years in smart port development and the successful digital overhaul of Estonia”, said Haufe.