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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

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Article Blog Case study Event Op-ed Playbook Podcast Report White Paper
Case study
24.07.2026
Microsoft Platform optimization Technology and Engineering

Built to bill: how a Dynamics 365 platform learned to think like a law firm

A legal technology vendor set out to solve a problem every law firm knows intimately: hours worked don't automatically become revenue collected. Over several years, we collaborated with their team to turn that ambition into a matter management and billing platform built on Microsoft Dynamics 365. It now runs inside more than twenty law firms, each with its own quirks and its own regulator, and each with a different idea of what "done" means.
Case study
16.07.2025
Salesforce Data and AI Platform optimization

Transforming K–12 nonprofit support with AI-powered agents

We automated support workflows through an AI solution, improving response time and service for teachers and students.
Case study
16.07.2025
Adobe Platform optimization

Panduit: Driving innovation in the industrial sector

We redesigned the architecture of Panduit’s Partner Portal from a user experience perspective to drive 11x more revenue.
Case study
16.07.2025
Adobe Platform optimization

Developing a great experience for ServiceNow

We supported ServiceNow in maximizing customer experiences by harnessing real-time data for a 6x improvement in conversion rate.
Case study
16.07.2025
Microsoft Platform optimization

Optimizing operations with centralized dashboards and reports for BIC

We centralized BIC’s KPIs through updated dashboards and global reports to increase the IT team’s operations visibility and efficiency.
Case study
16.07.2025
Microsoft Platform optimization

Transforming GNB Paraguay’s platform: From dual cores to a unified CRM

Two banking cores, two data models, and one big challenge to solve. Unifying them created the momentum GNB needed to migrate to Dynamics 365 and prepare for a cloud-first future.
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