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Insights

A collection of articles, insights, white papers, and more. Explore Nortal’s world of innovation, digital transformation, and seamless experiences.

Government Strategy and Transformation Technology and Engineering

Oman’s e-vision: a pioneer in the Middle East

Oman is redefining digital government in the Middle East, building a unified platform that delivers proactive, citizen-first services in half the usual time. A bold, data-driven path toward Oman Vision 2040.

Government Strategy and Transformation Technology and Engineering

The formula for creating trust in digital government

In just a decade, Estonia went from low trust to a global leader in digital public services. Watch this keynote from FWD50, where Andres Raieste, Senior Vice President of the Public Sector at Nortal, shares how bold policies and trust shaped the country’s success.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation Technology and Engineering

Getting the most out of low-code: how to approach a new way of thinking

Unlock the full potential of low-code with the right governance. Learn how to prevent security risks, overlapping efforts, and wasted resources while maximizing innovation through a structured approach.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation Technology and Engineering

Mythbusters: three tested truths about low-code as a driver of digitalization in public administration

In this article we present three persistent low-code myths that, in our experience, prevent mid-level management in Finnish public administration agencies, ministries, and healthcare districts from fully utilizing these versatile tools. We also share real-life examples from our clients who have successfully debunked these myths.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation Technology and Engineering

Will tangled processes derail the vision of Personal Government?

Explore the future of personalized public administration with Personal Government. Learn how citizen-centric services, powered by low-code solutions, can streamline public sector processes and improve service delivery.

Government Strategy and Transformation Technology and Engineering

Bettering bureaucracy with a Single Digital Gateway

Nortal’s govtech system helps create the European single market by empowering the citizens to share information with 27 other nations.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation

Webinar: The future of Tax Administration

Discover the future tax administration that will shift their role from solely collecting revenue to empowering the economy and creating trust.

Government Government Transformation Cyber Resilience Data and AI Strategy and Transformation

Strengthening cybersecurity in complex maritime environments

A government defense agency sought out Nortal for a cybersecurity assessment.

Government Government Transformation Seamless Experiences Strategy and Transformation

Maturity Matrix for government portals

Explore our maturity model for digital public service portals, comparing information-centric and end-to-end service platforms to enhance service value and user outcomes, inspired by Estonia’s eesti.ee.

Government Government Transformation Seamless Experiences Strategy and Transformation

Research: Trust lacking in digital public services

Discover consumer expectations for digital public services in the UK and Canada, and how to bridge the trust gap between public and private sectors.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation

Real-time economy: Where policy drives growth

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.

Government Citizen-Centric Personalized Digital Government Strategy and Transformation

How a digital platform opens the door for value-added personalized public services

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.

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