Building the Digital Future: Today.
We empower UK government and defence organisations to transform their operations, services and digital infrastructure, delivering human-centric, resilient, and secure solutions.

Nortal Tark
Take the AI fast-track to business optimization.
Let's talk.



































Two decades of leading transformations
25+
years of experience – We’ve partnered with leading businesses and governments to attack their most mission-critical challenges for over 25 years.
40%
We delivered 40% of Estonia’s e-transformation and executed countless other digital government projects around the world.
100+
transformation projects – Our track record is more than 100 transformation projects for industry leaders. In North America alone, we serve 25+ Fortune 500 customers in telecommunications, media, and more.
Now among NATO's approved suppliers
We are glad to announce that we have been selected as one of NATO’s approved suppliers under the Basic Ordering Agreement (BOA) framework.





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Access our services through frameworks
Our services are available through several public sector frameworks listed below. These frameworks offer a compliant and cost-effective way to procure services, with options for further competition, direct award, or catalogue purchases, depending on the specific framework. For further advice please don't hesitate to contact us at uk-tenders@nortal.com



What your competitors are doing today
Citizens and civil servants alike stand to reap huge rewards from AI-enabled services. Governments in multiple countries including Portugal, Romania, and India are already employing LLM solutions to gauge opinion on policies, provide basic legal support, and disseminate public service information.
Example use cases for the Public Sector include:
- Virtual assistants for citizens
- Legal administration assistance
- Multilingual service delivery
- Education and training provision
- Administrative support for procurement processes
- Policy creation assistance
In Health and Life Sciences, generative AI offers almost limitless opportunities across R&D, regulatory compliance, patient support, and knowledge management.
Example use cases for Health and Life Sciences include:
- Appeal writing support
- Claim simplification for manufacturers and claim assistance for patients
- Physician communication management
- New drug discovery
- Knowledge domain model development
- Automation of regulatory compliance tasks
In the Consumer sphere generative AI is poised to revolutionize marketing, service delivery, customer experience, and customer assistance – for both retailers and customers.
Example use cases for Consumer Retail include:
- Marketing content creation assistance
- Virtual fitting and styling wizards, customer assistants, and personal shoppers
- Coding assistance for eCommerce development
From manufacturing to maintenance and beyond, generative AI can enhance the effectiveness and efficiency of the processes and services that drive the global economy.
Example use cases for Energy and Industrial applications include:
- Asset maintenance planning
- Mineral processing optimization
- Supply chain optimization
- Grid and energy efficiency optimization
- Personalized occupational health and safety training
Efficiency, accuracy, profitability, and customer experience can all be improved through generative AI-based tools and services.
Example use cases for the Financial Services industry include:
- Virtual customer assistants
- Real-time risk management
- Predictive trading algorithms
- Automated claims reporting
Generative AI opens up a wealth of opportunities to revolutionize and refine creative, administrative, technical, and translation tasks.
Example use cases for the Telecommunications, Media and Entertainment industries include:
- Virtual voice and field sales customer assistants
- Game content development
- Code summarization and documentation
- Text and graphic content creation
- Tech sales knowledge management
- Language translation at scale
- Telco network maintenance
Intelligent Search
Harness the power of multiple LLMs to turn both external data and your internal company data into a vast source of valuable insights. Ask questions in any language and get a neatly summarized answer in the same language. Intelligent search is installed within your controlled environment, so you choose what data is shared and who can see it.
Intelligent Match
Connect master data records across your company – regardless of format or quality. Identify a golden record that can be applied throughout the hierarchy or reports to provide consolidated insights. LLMs can be applied to enable seamless matching and improved results.
Digital Assistants
Up your intelligence game with digital assistants for internal use, customer use, or both. Digital assistants can integrate with Nortal Tark’s Intelligent Search and Matching APIs to give you a ChatGPT-style experience. Assistants remember previous conversations and queries, and can be fine-tuned to only use your data. You can even add the option for an automatic Google search if there’s no match in your company data.
Document Chatting
Imagine grappling with a lengthy 50-page RFP, urgently needing clarity on key deliverables and deadlines. With our document chatting functionality, you can swiftly obtain the answers you need in mere seconds. Simply upload your document to the tool, pose your question, and receive an instant response. Streamline your workflow and accelerate decision-making with ease.
Intelligent search
Intelligent match
Digital assistants
Document Generator
Effortlessly create proposals, tenders, and more with just a few clicks. Choose your preferred format – Word, PowerPoint, or PDF – and let our tool do the rest. Seamlessly integrated into your workflow, it operates flawlessly on the web, within Teams, or wherever you work best. Choose from a variety of templates, customize chapters, and tailor language to suit your needs. The possibilities are limitless.
Document chatting
Document generator
Hand-crafted unique websites.
We bring together innovative designers, pixel perfect developers and data driven strategists to create a boutique experience at enterprise scale.

Offering high value solutions and services.
Offering high value solutions and services.
Offering high value solutions and services.
Offering high value solutions and services.
We craft valuable experiences that push brands forward.
We bring together innovative designers, pixel perfect developers and data driven strategists to create a boutique experience at enterprise scale.
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Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
Henry Smith
Flow Agency -
Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
Henry Smith
Flow Agency -
Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
Henry Smith
Flow Agency -
Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
Henry Smith
Flow Agency -
Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
Henry Smith
Flow Agency






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Understand the challenge
AI is a broad field so it is essential that everyone involved has a clear and realistic understanding of how AI technologies work, what they can do, and whether the organization is ready to deploy AI. -
Identify opportunities
Where could AI solutions bring real benefits to the organization? We recommend involving cross-functional people in different departments in discussions so a wide range of different perspectives can be collected. -
Validate feasibility
Ensure access to data or the possibility to generate realistic sample data is granted – including realistic data quality. -
Conduct a pilot
Matching identified real-use cases with suitable types of AI allows for the creation of prototypes that can be tested for their potential within the context of the organization. It’s essential that the testing stage involves real end-users so their demands can be thoroughly understood. -
Plan change management
A change management plan outlines the strategies, processes, and communication approaches for managing organizational change effectively. -
Set up a feedback system
Once launched, feedback from users and other stakeholders allows the solutions to be rapidly iterated and improved.
Click to see more
Want to know what else we have done?
Understand the challenge
AI is a broad field so it is essential that everyone involved has a clear and realistic understanding of how AI technologies work, what they can do, and whether the organization is ready to deploy AI.
Identify opportunities
Where could AI solutions bring real benefits to the organization? We recommend involving cross-functional people in different departments in discussions so a wide range of different perspectives can be collected.
Validate feasibility
Ensure access to data or the possibility to generate realistic sample data is granted – (including realistic data quality).
Conduct a pilot
Matching identified real-use cases with suitable types of AI allows for the creation of prototypes that can be tested for their potential within the context of the organization. It’s essential that the testing stage involves real end-users so their demands can be thoroughly understood.
Plan change management
A change management plan outlines the strategies, processes, and communication approaches for managing organizational change effectively.
Set up a feedback system
Once launched, feedback from users and other stakeholders allows the solutions to be rapidly iterated and improved.

Finding answers faster in an academic environment
A tailored Nortal Tark solution integrated with TalTech’s infrastructure allows university employees to ask questions regarding internal, external, and legal documents. The frontend follows the TalTech style guide and automated refreshing of the document store is being developed.
Improving the efficiency of rooftop solar installations
The GIP Intelligent Search project, part of ESDEC Solar Group's Global Installer Platform, combines intelligent search and digital assistant capabilities to enable rooftop solar installers to efficiently manage their installations, access relevant information seamlessly, and interact with the platform in a conversational manner, enhancing the overall user experience.

"We believe our customers deserve to experience the power of GenAI tailored to their environment. This is why as part of our Nortal Tark program, we started exploring how LLMs could be utilized for fundamental concepts like searching, matching and user interaction."
Dragan Gajic, Group CTO, Nortal

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