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We help you manage data composability with Adobe RTCDP, unifying siloed profiles and federated audiences, turning your investment into a foundation for measurement, orchestration and hyper-personalized experiences.
Real-Time Customer Data Platform is built to unify customer data into one live profile. A fragmented picture confidently powers wrong decisions. A unified profile only works if it pulls from every source that it should: web and app behavior, but also the warehouse data, product signals, and channel context.
A composable data strategy is how you get there without duplicating data or waiting on a full platform rebuild, unifying the profile first, measuring the journey across it with Customer Journey Analytics (CJA), then orchestrating the next action with Adobe Journey Optimizer (AJO).
We build governance and AI-readiness into that profile from day one, instead of bolting them on once a compliance review or a new AI use case exposes the gap. An agentic decision is only as sound as the picture behind it; incomplete data doesn't stop the decision, it just makes it worse. And it is also where consent and identity rules belong: set once, not stitched together per campaign or region creating drift.
The signal that predicts churn already exists. It just never made it into the profile. Federate product usage and billing data from the warehouse, and RTCDP can act on it without a new ingestion pipeline.
The customer view stops at the loading dock. The customer doesn't. Federate distributor, dealer, and plant data into RTCDP, and neither does the profile.
Every use case you build on RTCDP after this one depends on the profile underneath it. Get that right first, and three things follow:
Break down data silos across your existing systems without replacing what already works.
Cut the time to activation by building identity resolution once instead of per campaign.
Reduce compliance risk by governing consent and identity at the profile layer.
We focus on three services to get there: the strategy decision that makes composability work, the federation that closes the gap without a platform rebuild, and the CJA and AJO attach that turns the unified profile into measurement and action.
We map out the target state for your customer data before touching configuration: what stays in the warehouse, what gets ingested into RTCDP, and what gets federated on demand. That decision is most of what separates a CDP that works from one that just holds data.
We help you build audiences directly from Snowflake, Azure Synapse Analytics, Microsoft Fabric, Databricks, Google BigQuery, Amazon Redshift, and more, without duplicating the underlying data into Adobe Experience Platform. Sensitive datasets, credit data, plant records, and health information stay where your security and compliance teams already trust them, so the audience ships without a new compliance review.
We attach Customer Journey Analytics so you can measure the journey across your unified profile, and Adobe Journey Optimizer so you can act on it, not just store it. Measurement and orchestration then run on the same profile you've already unified, instead of two more disconnected tools.
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SVP of Platforms & Partner Growth, Americas
Owns Nortal's Adobe alliance strategy across the region, including how platform investments like RTCDP turn into long-term partner growth.

VP of Technology
Owns the technical architecture across Nortal's data and platform engagements, including how we scope federation versus ingestion on every RTCDP build.

Head of Data & AI, Americas
Leads Nortal's data and AI strategy across the region, with a focus on the governance frameworks that let AI initiatives scale safely.

Adobe Practice Director
Sets the direction for Nortal's Adobe practice.

Adobe Studio Leader
Leads the team of Adobe practitioners who design and build composable CDP architecture day to day.

Adobe Data & Insights Practice Lead
Leads the practice that turns a unified RTCDP profile into usable measurement.