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Explore digital transformation resources.
Uncover insights, best practises and case studies.
Search
Explore digital transformation resources.
Uncover insights, best practises and case studies.
This white paper explores practical and tech-driven strategies to help governments rebuild trust and improve service delivery.
Trust is the foundation of democracies
The paradox of digital transformation – trust is needed to invest public capital in digital transformation, and at the same time, digital transformation will result in trust.
It is both an outcome of the process and a necessary precondition for it. But such a virtuous cycle, where the initial trust level enables a digital service uptake and the usage of the same services starts to increase, trust can only be kickstarted when the initial trust level is there.
Discover how to build trust for better policymaking, technology, and service delivery across all levels of government.
Personal Government: Digital's next step
Learn more about how to build a human-centered government, provide a better public service experience and efficient public administration.