Case study

    Cash supply chain management solutions for c-Quilibrium

    Remarkable growth of c-Quilibrium led to the need to scale the software development team. The company decided to extend their in-house team with Nortal.

    Service

    Technology and Engineering Modern Software Development

    Industry

    Financial Services

    c-quilibrium

     

    c-Quilibrium is a Belgian Fintech company providing innovative cash supply chain optimisation solutions to banks in Europe, Africa and Latin America. The company offers front-end cashpoint (ATMs, recyclers, retailer shops, branches, buffer stocks, etc) as well as back-end (cash centres) management services. In addition, c-Quilibrium helps with comprehensive integration solutions out of the box. Having worked for over 20 years in the financial sector, c-Quilibrium is a pioneer in the Belgian Fintech industry. Over the years, the company has built a remarkable customer portfolio of renowned names across Europe, Africa, and Latin America.

    Rapid growth demanded a stronger, scalable engineering capability

    Remarkable growth of c-Quilibrium led to the need to scale the software development team. At this point, the company decided to extend their in-house team. After examining several companies, c-Quilibrium found Nortal's unique extended enterprise model. It was the cooperation the company was looking for. We offered a professional development team that would work exclusively for c-Quilibrium. On top of that, we offered scalability and reasonable pricing. According to c-Quilibrium Product and Delivery Director, there are mainly three qualities that they all identified with Nortal but couldn’t find with any other partners:

    • A professional team of experts in the technology stack and industry.
    • Outstanding dedication, customer-centric mindset, and willingness to study the client’s domain.
    • A united team with strong communication skills.

    Ever since the two companies sparked a partnership in January 2018, Nortal has evolved from being just an ad-hoc partner to becoming c-Quilibrium’s constant and strategic partner.

    Steven Hackars, Founder and Product and Delivery Director of c-Quilibrium

    “It’s as if they’re just next door. We have a strong bond that’s grown organically because of the perfect communication between our teams.”

    From a two-developer pilot to a long-term engineering engine

     

    We started our test collaboration with two software developers. Once c-Quilibrium made sure that the collaboration was flawless, they reorganised their company to ultimately outsource all their future development projects with us. Our first task was to design and develop the application, presentation, and data layers of c-Quilibrium’s software. We offered the technology stack that included the SQL Server for database design and the .NET with C# for application and presentation layers.

    c-Quilibrium’s typical architecture for UI is based on MVC patterns. They utilise ASP.NET Razor on the front end, and part of their architecture is microkernel-oriented. After the successful proof of concept, c-Quilibrium started outsourcing all development processes to Nortal. Currently, there are three teams working for c-Quilibrium:

    • Enterprise Team (2 developers and a database engineer) responsible for core product development and maintenance.
    • Technical Support Team (2 DevOps engineers) offering first-level user support and SaaS as an alternative to classic on-premises installation.
    • Innovation Team (2 senior software developers) developing new product features and business solutions.
    • QA Service Centre (1 QA specialist).

    Once the initial test succeeded, c-Quilibrium reorganised its development model and entrusted all future projects to our teams.

     

    We have transparent and constant communication via Microsoft Teams. On average, c-Quilibrium’s Belgian team has 4–5 hours of direct communication with our team each day. 

    By the numbers

    ~10

    engineers

    8+

    years of successful partnership

    25% under budget and zero missed deadlines, with quality intact

    Our team has been delivering according to c-Quilibrium’s projections and estimates. Despite the recent redevelopment of a core platform feature, Nortal ensures that c-Quilibrium stays 25% below the budget. Moreover, we take a proactive approach in keeping fruitful relationships with c-Quilibrium’s customers and ensure our collaboration is productive on both ends.

    Steven Hackars, Founder and Product and Delivery Director of c-Quilibrium

    “The team has never missed a deadline. Yet, their efficiency and punctuality don’t compromise the quality! Our collaboration with them has been perfect and there’s nothing I wish they could improve. What I wish for is to have engaged with them earlier.”

    Get in touch

    Let us offer you a new perspective.