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Simplifying government, building trust

Citizens expect reliable, high-quality digital services, and delivering that builds trust. We help you simplify access to public sector services with secure, transparent systems that eliminate bureaucratic complexity. 

 

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We build trust by delivering digital services citizens can depend on

Governments need trusted partners to deliver secure, high-impact solutions when failure isn’t an option. Nortal has been at the heart of transforming the world’s most advanced digital governments. With a proven track record, including driving Estonia’s rise as the world’s most digitally advanced nation, Nortal is ready to guide Canada on a similar path.

We combine global expertise with local knowledge to transform how governments serve citizens. By applying best practices from leading digital governments, we deliver actionable solutions that drive real, measurable results for the public good.

"Public trust is the real struggle for digital services. As e-commerce standards rise, governments feel the pressure to keep up. But the main challenge isn't tech, its trust."

 

– Darren Hedges, Country Manager for Nortal Canada

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Drive efficient government services

 

 

01

Digital public infrastructure

Create digital public infrastructure that streamlines data exchange, giving governments real-time insights to make smarter decisions and drive economic growth

02

Data exchange and interoperability

Establish a mature digital state that allows data to move easily across agency boundaries, breaking down silos and aligning institutions for better interoperability and streamlined operations.

03

AI readiness for growth in public services

Prepare and plan to adopt AI technologies, setting up public sector success. Transform AI from a passive tool to an active driver of better decision-making and improved service delivery.

Next steps: turning insight into impact

As you build your digital public infrastructure, the next step is to turn data and research into clear, actionable strategies. Our in-depth research, policy analysis, and economic assessments give you the insights needed to make informed decisions and lay the foundation for long-term growth and resilience.

Research

We provide evidence-based research to help leaders make informed decisions, seize opportunities, and drive resilience. From market forecasting to Indigenous research, we turn complex data into actionable insights.

Policy analysis and recommendations

We analyze policies, legislation, and market trends to offer actionable recommendations that create both immediate results and long-term success. Our tailored solutions consider feasibility, risks, and benefits.

Economic impact assessment

We measure the economic impact of programs and investments using econometric modeling and forecasting, helping you understand their effects on GDP, job creation, and market growth to inform decisions.

Program design

We design sustainable programs that are practical and impactful, ensuring they align with stakeholder priorities. Through needs assessments, capacity mapping, and risk mitigation, we deliver scalable solutions.

Evaluation

We assess the efficiency and impact of programs and policies, using proven frameworks to measure outcomes, identify areas for improvement, and provide recommendations for long-term sustainability.

Strategy

We create practical strategies to help organizations and policymakers navigate challenges, optimize investments and drive growth. With data analysis and best practices, we craft roadmaps and provide ongoing support for measurable success.

"Three decades later, the resulting perfect storm has brought us to where Estonia is now – the first in the world to offer 99% of public services online 24/7, making the nation one of the world’s most trusted administrations. Nortal has been a driving force behind the strategic transformation and has since delivered 40% of what is collectively known as the Estonian e-government."

 

– Priit Alamäe, CEO of Nortal

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Strategic assessment for rapid, impactful digital transformation

Let’s assess where you stand and identify the next steps for your journey. Reach out to explore how we can deliver fast, impactful results and lay a strong foundation for your digital future.

Contact us at ca@nortal.com  

 

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TalTech University

Finding answers faster in an academic environment

A tailored Nortal Tark solution integrated with TalTech’s infrastructure allows university employees to ask questions regarding internal, external, and legal documents. The frontend follows the TalTech style guide and automated refreshing of the document store is being developed. 

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Government Innovation Week 2025

Don’t miss our keynote on transforming digital public infrastructure.

Learn more

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CIO Leadership Breakfast

Join us this March for insights on the future of tech-driven public leadership.

Register now

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Exclusive Meet-Up with the Estonian Consul

Join us for an intimate breakfast or lunch event in Edmonton this Feb/March. Connect with thought leaders on government innovation.

Sign up

Join us for our events

Building states that can withstand pandemics, cyberattacks and political shocks


Watch the recording and join five leading voices in digital government as they explore how states can uphold democratic stability, ensure service continuity, and lead effectively, even in times of crisis.

A must-watch for public sector decision-makers.

Get in touch

Let us offer you a new perspective.

 

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