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Explore digital transformation resources.
Uncover insights, best practises and case studies.
Explore digital transformation resources.
Uncover insights, best practises and case studies.
Citizens expect reliable, high-quality digital services, and delivering that builds trust. We help you simplify access to public sector services with secure, transparent systems that eliminate bureaucratic complexity.
Take the AI fast-track to business optimization.
With a bold national plan, UKG is setting a global standard in AI to drive growth, boost productivity, and transform public services through safe, responsible innovation. At Nortal, our public sector practice is focused on turning this vision into reality. From shaping digital strategies, joining up data and digital infrastructure, to delivering GenAI‒enabled tools that streamline services and empower citizens, we can help unlock the UK's potential in data and AI for a smarter, more sustainable future.
Governments need trusted partners to deliver secure, high-impact solutions when failure isn’t an option. Nortal has been at the heart of transforming the world’s most advanced digital governments. With a proven track record, including driving Estonia’s rise as the world’s most digitally advanced nation, Nortal is ready to guide Canada on a similar path.
We combine global expertise with local knowledge to transform how governments serve citizens. By applying best practices from leading digital governments, we deliver actionable solutions that drive real, measurable results for the public good.
– Darren Hedges, Country Manager for Nortal Canada
Create digital public infrastructure that streamlines data exchange, giving governments real-time insights to make smarter decisions and drive economic growth
Establish a mature digital state that allows data to move easily across agency boundaries, breaking down silos and aligning institutions for better interoperability and streamlined operations.
Prepare and plan to adopt AI technologies, setting up public sector success. Transform AI from a passive tool to an active driver of better decision-making and improved service delivery.
As you build your digital public infrastructure, the next step is to turn data and research into clear, actionable strategies. Our in-depth research, policy analysis, and economic assessments give you the insights needed to make informed decisions and lay the foundation for long-term growth and resilience.
We provide evidence-based research to help leaders make informed decisions, seize opportunities, and drive resilience. From market forecasting to Indigenous research, we turn complex data into actionable insights.
We analyze policies, legislation, and market trends to offer actionable recommendations that create both immediate results and long-term success. Our tailored solutions consider feasibility, risks, and benefits.
We measure the economic impact of programs and investments using econometric modeling and forecasting, helping you understand their effects on GDP, job creation, and market growth to inform decisions.
We design sustainable programs that are practical and impactful, ensuring they align with stakeholder priorities. Through needs assessments, capacity mapping, and risk mitigation, we deliver scalable solutions.
We assess the efficiency and impact of programs and policies, using proven frameworks to measure outcomes, identify areas for improvement, and provide recommendations for long-term sustainability.
We create practical strategies to help organizations and policymakers navigate challenges, optimize investments and drive growth. With data analysis and best practices, we craft roadmaps and provide ongoing support for measurable success.
– Priit Alamäe, CEO of Nortal
Our services are available through multiple public sector frameworks listed below: These provide a compliant, cost efficient route to buy services, including options to procure by further competition, direct award or via catalogue depending on the framework. For further advice please don't hesitate to contact us at uk-tenders@nortal.com
Let’s assess where you stand and identify the next steps for your journey. Reach out to explore how we can deliver fast, impactful results and lay a strong foundation for your digital future.
Contact us at ca@nortal.com
With a bold national plan, the UK Government is setting a global standard in AI to drive growth, boost productivity, and transform public services through safe, responsible innovation. At Nortal, our public sector practice is focused on turning this vision into reality.
Harness the power of multiple LLMs to turn both external data and your internal company data into a vast source of valuable insights. Ask questions in any language and get a neatly summarized answer in the same language. Intelligent search is installed within your controlled environment, so you choose what data is shared and who can see it.
Connect master data records across your company – regardless of format or quality. Identify a golden record that can be applied throughout the hierarchy or reports to provide consolidated insights. LLMs can be applied to enable seamless matching and improved results.
Up your intelligence game with digital assistants for internal use, customer use, or both. Digital assistants can integrate with Nortal Tark’s Intelligent Search and Matching APIs to give you a ChatGPT-style experience. Assistants remember previous conversations and queries, and can be fine-tuned to only use your data. You can even add the option for an automatic Google search if there’s no match in your company data.
Imagine grappling with a lengthy 50-page RFP, urgently needing clarity on key deliverables and deadlines. With our document chatting functionality, you can swiftly obtain the answers you need in mere seconds. Simply upload your document to the tool, pose your question, and receive an instant response. Streamline your workflow and accelerate decision-making with ease.
Effortlessly create proposals, tenders, and more with just a few clicks. Choose your preferred format – Word, PowerPoint, or PDF – and let our tool do the rest. Seamlessly integrated into your workflow, it operates flawlessly on the web, within Teams, or wherever you work best. Choose from a variety of templates, customize chapters, and tailor language to suit your needs. The possibilities are limitless.
We bring together innovative designers, pixel perfect developers and data driven strategists to create a boutique experience at enterprise scale.
We bring together innovative designers, pixel perfect developers and data driven strategists to create a boutique experience at enterprise scale.
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AI is a broad field so it is essential that everyone involved has a clear and realistic understanding of how AI technologies work, what they can do, and whether the organization is ready to deploy AI.
Where could AI solutions bring real benefits to the organization? We recommend involving cross-functional people in different departments in discussions so a wide range of different perspectives can be collected.
Ensure access to data or the possibility to generate realistic sample data is granted – (including realistic data quality).
Matching identified real-use cases with suitable types of AI allows for the creation of prototypes that can be tested for their potential within the context of the organization. It’s essential that the testing stage involves real end-users so their demands can be thoroughly understood.
A change management plan outlines the strategies, processes, and communication approaches for managing organizational change effectively.
Once launched, feedback from users and other stakeholders allows the solutions to be rapidly iterated and improved.
A tailored Nortal Tark solution integrated with TalTech’s infrastructure allows university employees to ask questions regarding internal, external, and legal documents. The frontend follows the TalTech style guide and automated refreshing of the document store is being developed.
The GIP Intelligent Search project, part of ESDEC Solar Group's Global Installer Platform, combines intelligent search and digital assistant capabilities to enable rooftop solar installers to efficiently manage their installations, access relevant information seamlessly, and interact with the platform in a conversational manner, enhancing the overall user experience.
Government Innovation Week – February 26, 2025 | 2:30 PM EST
Ottawa Conference and Event Centre, Ottawa
Join Allan Bernard, GovTech Lead Architect at Nortal, to explore how to deliver citizen-centric services across government silos.
As the digital gap widens and private sector innovation reshapes expectations, governments face growing pressure to modernize. The shift to citizen-centric services, personalized, life-event-based, and AI-augmented, offers a vital path forward.
Join the conversation to explore what this means for Canada's public sector
Don’t miss our keynote on transforming digital public infrastructure.
Learn more
Join us this March for insights on the future of tech-driven public leadership.
Register now
Join us for an intimate breakfast or lunch event in Edmonton this Feb/March. Connect with thought leaders on government innovation.
Sign up
Watch the recording and join five leading voices in digital government as they explore how states can uphold democratic stability, ensure service continuity, and lead effectively, even in times of crisis.
A must-watch for public sector decision-makers.
Article
Benjamin Franklin once said "in this world, nothing is certain but death and taxes." Almost 250 years on, one wonders whether cyberattacks would have been included in that quote had it been made following the advent of the digital revolution.
Article
Benjamin Franklin once said "in this world, nothing is certain but death and taxes." Almost 250 years on, one wonders whether cyberattacks would have been included in that quote had it been made following the advent of the digital revolution.
Article
Benjamin Franklin once said "in this world, nothing is certain but death and taxes." Almost 250 years on, one wonders whether cyberattacks would have been included in that quote had it been made following the advent of the digital revolution.