Transformation that drives your business into the future.

With deep industry expertise and a commitment to customer-centric solutions, Nortal delivers secure, scalable, and future-ready modernization — empowering your business with cloud, AI, and automation.

 

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Nortal Tark

Take the AI fast-track to business optimization.

Let's talk.

H2 if needed .

With a bold national plan, UKG is setting a global standard in AI to drive growth, boost productivity, and transform public services through safe, responsible innovation. At Nortal, our public sector practice is focused on turning this vision into reality. From shaping digital strategies, joining up data and digital infrastructure, to delivering GenAI‒enabled tools that streamline services and empower citizens, we can help unlock the UK's potential in data and AI for a smarter, more sustainable future.

We drive progress by delivering digital modernization businesses can rely on

In today’s fast-evolving digital landscape, enterprises need a trusted partner to modernize their infrastructure without disruption. Nortal has a proven track record of delivering secure, scalable, and high-impact modernization solutions that empower organizations to stay ahead.

With deep industry expertise and a customer-centric approach, we help businesses integrate cloud, AI, and automation to enhance security, efficiency, and user experiences. Our end-to-end modernization strategies are tailored to each client’s unique needs, ensuring sustainable growth and future-ready operations in an increasingly digital world.

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"Nortal’s strength in digital modernization comes from our deep industry expertise and unwavering commitment to client intimacy and customer-centric solutions. In the U.S. market, we differentiate ourselves by delivering end-to-end modernization that enhances security, scalability, and operational efficiency while ensuring a seamless user experience. Our strong relationships with enterprise partners enable us to leverage the best in cloud, AI, and automation, allowing us to tailor solutions to each client’s unique needs. By working closely with our customers, we help them future-proof their infrastructure, drive innovation, and achieve lasting success."

– Liz Kiehner, Chief Growth Officer, North America

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Driving mission-critical digital transformation

 

 

We don’t just support digital transformation — we lead it. Our team brings strategic foresight and hands-on execution to help future-focused organizations move fast, stay secure, and scale smart.

 

01

Strategy & Planning

We'll help define the future and build a clear, actionable roadmap to get there. From quick wins to long-term architecture, we align every step with your mission.

02

Cloud Readiness Assessments

Uncover the gaps, risks, and opportunities in your current environment. We evaluate your cloud maturity and create a plan that ensures your systems are built to scale.

03

Cloud Migration & Optimization

Modernize legacy infrastructure without disrupting the business. We deliver seamless migrations, performance tuning, and cost-optimization across cloud platforms.

04

Customer & Citizen Experience

Design digital experiences that connect. From service portals to mobile apps, we craft intuitive interfaces that drive adoption and deliver real impact.

05

Product Design & Development

We turn complex challenges into powerful products—built for agility, performance, and scale. End-to-end development that doesn’t cut corners.

06

Low-Code/No-Code Solutions

Accelerate delivery with platforms that empower your teams. We help you deploy enterprise-grade solutions at the speed of business—with fewer dependencies on traditional dev cycles.

07

Digital Identity & Access

Secure your systems and simplify access. Our IAM solutions protect what matters—enabling trusted, frictionless experiences for users and administrators alike.

08

Unified Commerce

Bridge digital and physical channels with seamless commerce solutions. From order management to POS integration, we unify the journey for your customers.

09

Change Management

Effective transformation starts with people. Nortal ensures strategic alignment and smooth adoption through focused, people-first change management that delivers lasting results.

"Having spent years in private equity, I’ve seen how powerful strategy and technology can be in driving growth across industries. At Nortal, we apply that same investor-focused discipline and results-oriented mindset to help organizations—from government agencies to Fortune 500 companies—achieve measurable, lasting impact."
 

– Alain Dias, CEO of Nortal North America

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How to buy

Our services are available through multiple public sector frameworks listed below: These provide a compliant, cost efficient route to buy services, including options to procure by further competition, direct award or via catalogue depending on the framework. For further advice please don't hesitate to contact us at uk-tenders@nortal.com

 

G Cloud 13, CCS RM1777.13
  • Overview - This Crown Commercial Service framework provides access to the latest cloud based technology and innovation through a regularly refreshed agreement via the Digital Marketplace.
  • Start / End date: 09/11/2022 to 08/11/2024
  • How Nortal / 3DOT can help - 3DOT are listed on Lots 1, 2 and 3 covering a range in leading Cyber Security offerings - see the full range here: https://www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud/search?q=3DoT%20Solutions
  • Linked collateral
  • How to buy - Follow the six-step buying process on the Digital Marketplace. Visit RM1557.13 on the Crown Commercial Service website for full details.
Digital Outcomes 6, CCS RM1043.8
  • Overview - This is a Crown Commercial Service (CCS) framework for all public sector customers to access suppliers who can design, build and provide bespoke digital services using an agile approach.
  • Start / End date: 28/06/2022 to 27/06/2025
  • How Nortal / 3DOT can help - We're improving millions of lives by working in partnership with government to design and deliver transformed digital services. Our two-decade history of successful transformation has been distilled into a single framework that guides everything we do. We call it Seamless Methodology. Find out more here: https://nortal.com/about/seamless-methodology/
  • Linked collateral -
  • How to buy - Purchasing through this agreement is by further competition only via the digital marketplace. Visit RM1043.8 on the Crown Commercial Service website for full details.
Cyber Security Services 3, CCS RM3764.3
  • Overview - This is a Crown Commercial Service dynamic purchasing system (DPS) framework offering a range of cyber security services to help improve organisational cyber resilience and security posture.
  • Start / End date: 14/02/2020 to 14/02/2027
  • How Nortal / 3DOT can help - We are listed on lots..... 3DOT has proven its status as a supplier and consultant to central government departments, military agencies and intelligence services, navigating some of the most hostile terrain the cyber security world has to offer. We provide market leading cyber security consultancy services from design through to deployment and implementation, matching expertise with projects to optimise the most efficient and effective solutions for your organisation.
  • Linked collateral - link to relevant insights...
  • How to buy - You must run a mini competition to select a supplier. The supplier shortlist is created using the dynamic purchasing system (DPS) marketplace. Visit RM3764.3 on the Crown Commercial Service website for full details.
Artificial Intelligence (AI), CCS RM6200
  • Overview - This is a Dynamic Purchasing System (DPS) which supports customers to scope the problem or project, understand how to solve problems using AI and to maximise value and increase efficiency of processes. This DPS is organised into four distinct categories:
    • Scope of Engagement
    • Type of AI
    • Medical AI Technology
      Sector
  • Start / End date: 03/09/2020 to 04/11/2026
  • How Nortal / 3DOT can help - From shaping digital strategies, joining up data and digital infrastructure, to delivering GenAI‒enabled tools that streamline services and empower citizens, we can help unlock the UK's potential in data and AI for a smarter, more sustainable future.
  • Linked collateral - link to relevant insights...
  • How to buy - You must run a mini competition to select a supplier. The supplier shortlist is created using four filter areas within the DPS. Visit RM6200 on the Crown Commercial Service website for full details.
NEPRO3 (BLOOM)
  • Overview - The NEPRO³ framework is for the procurement of specialist professional services and consultancy.
  • Start / End date: 01/09/2019 to 01/09/2027
  • How Nortal / 3DOT can help - list the categories and service codes that we provide
  • Linked collateral - link to relevant insights...
  • How to buy - Visit https://www.nepo.org/solutions/nepro-3/specialist-professional-services-nepro-3 for full details

Strategic assessment for rapid digital transformation

Let’s assess where you stand and identify the next steps for your journey. Reach out to explore how we can deliver fast, impactful results and lay a strong foundation for your digital future.

 

Unlocking public sector potential: Delivering the government’s growth vision

 

With a bold national plan, the UK Government is setting a global standard in AI to drive growth, boost productivity, and transform public services through safe, responsible innovation. At Nortal, our public sector practice is focused on turning this vision into reality.

 
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Executive Brief
The future of cybercrime: Are you prepared for AI-powered attacks?
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Building resilience: Protecting your AI investments from malicious prompts
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AI in patient interactions with VHAs
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Icon Intelligent search

Intelligent Search

Harness the power of multiple LLMs to turn both external data and your internal company data into a vast source of valuable insights. Ask questions in any language and get a neatly summarized answer in the same language. Intelligent search is installed within your controlled environment, so you choose what data is shared and who can see it. 

Intelligent Match

Connect master data records across your company – regardless of format or quality. Identify a golden record that can be applied throughout the hierarchy or reports to provide consolidated insights. LLMs can be applied to enable seamless matching and improved results.

Icon Intelligent match
Icon Digital assistants

Digital Assistants

Up your intelligence game with digital assistants for internal use, customer use, or both. Digital assistants can integrate with Nortal Tark’s Intelligent Search and Matching APIs to give you a ChatGPT-style experience. Assistants remember previous conversations and queries, and can be fine-tuned to only use your data. You can even add the option for an automatic Google search if there’s no match in your company data. 

Document Chatting

Imagine grappling with a lengthy 50-page RFP, urgently needing clarity on key deliverables and deadlines. With our document chatting functionality, you can swiftly obtain the answers you need in mere seconds. Simply upload your document to the tool, pose your question, and receive an instant response. Streamline your workflow and accelerate decision-making with ease. 

Icon Document chatting
Icon Intelligent search
Intelligent search
Harness the power of multiple LLMs to turn both external data and your internal company data into a vast source of valuable insights. Ask questions in any language and get a neatly summarized answer in the same language. Intelligent search is installed within your controlled environment, so you choose what data is shared and who can see it.
Icon Intelligent match
Intelligent match
Connect master data records across your company – regardless of format or quality. Identify a golden record that can be applied throughout the hierarchy or reports to provide consolidated insights. LLMs can be applied to enable seamless matching and improved results.
Icon Digital assistants
Digital assistants
Up your intelligence game with digital assistants for internal use, customer use, or both. Digital assistants can integrate with Nortal Tark’s Intelligent Search and Matching APIs to give you a ChatGPT-style experience. Assistants remember previous conversations and queries, and can be fine-tuned to only use your data. You can even add the option for an automatic Google search if there’s no match in your company data.
Icon Document generator

Document Generator

Effortlessly create proposals, tenders, and more with just a few clicks. Choose your preferred format – Word, PowerPoint, or PDF – and let our tool do the rest. Seamlessly integrated into your workflow, it operates flawlessly on the web, within Teams, or wherever you work best. Choose from a variety of templates, customize chapters, and tailor language to suit your needs. The possibilities are limitless. 

Icon Document chatting
Document chatting
Imagine grappling with a lengthy 50-page RFP, urgently needing clarity on key deliverables and deadlines. With our document chatting functionality, you can swiftly obtain the answers you need in mere seconds. Simply upload your document to the tool, pose your question, and receive an instant response. Streamline your workflow and accelerate decision-making with ease.
Icon Document generator
Document generator
Effortlessly create proposals, tenders, and more with just a few clicks. Choose your preferred format – Word, PowerPoint, or PDF – and let our tool do the rest. Seamlessly integrated into your workflow, it operates flawlessly on the web, within Teams, or wherever you work best. Choose from a variety of templates, customize chapters, and tailor language to suit your needs. The possibilities are limitless.
contact us

Want to know what else we have done?

Welcome to the Flow

Hand-crafted unique websites.

We bring together innovative designers, pixel perfect developers and data driven strategists to create a boutique experience at enterprise scale.

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Offering high value solutions and services.

Combining our research, years of experience and a lil’ bit of magic, we define what success looks like for your project.

Offering high value solutions and services.

Combining our research, years of experience and a lil’ bit of magic, we define what success looks like for your project.

Offering high value solutions and services.

Combining our research, years of experience and a lil’ bit of magic, we define what success looks like for your project.

Offering high value solutions and services.

Combining our research, years of experience and a lil’ bit of magic, we define what success looks like for your project.
Welcome to the Flow

We craft valuable experiences that push brands forward.

We bring together innovative designers, pixel perfect developers and data driven strategists to create a boutique experience at enterprise scale.

  • Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
    Henry Smith
    Flow Agency
  • Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
    Henry Smith
    Flow Agency
  • Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
    Henry Smith
    Flow Agency
  • Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
    Henry Smith
    Flow Agency
  • Awesome! I love how easy it is to work on an art project with your team! The outcome is always amazing!
    Henry Smith
    Flow Agency
Welcome to the Flow

Start creating your website today.

parallax_04
  • step1_new-2
    Understand the challenge
    AI is a broad field so it is essential that everyone involved has a clear and realistic understanding of how AI technologies work, what they can do, and whether the organization is ready to deploy AI.   
  • step2-1
    Identify opportunities
    Where could AI solutions bring real benefits to the organization? We recommend involving cross-functional people in different departments in discussions so a wide range of different perspectives can be collected. 
  • step3-1
    Validate feasibility
    Ensure access to data or the possibility to generate realistic sample data is granted including realistic data quality. 
  • step4
    Conduct a pilot
    Matching identified real-use cases with suitable types of AI allows for the creation of prototypes that can be tested for their potential within the context of the organization. It’s essential that the testing stage involves real end-users so their demands can be thoroughly understood.  
  • step5
    Plan change management
    A change management plan outlines the strategies, processes, and communication approaches for managing organizational change effectively.   
  • step6
    Set up a feedback system 
    Once launched, feedback from users and other stakeholders allows the solutions to be rapidly iterated and improved. 

Click to see more

contact us

Want to know what else we have done?

Step 01.

Understand the challenge

AI is a broad field so it is essential that everyone involved has a clear and realistic understanding of how AI technologies work, what they can do, and whether the organization is ready to deploy AI.   

Step 02.

Identify opportunities 

Where could AI solutions bring real benefits to the organization? We recommend involving cross-functional people in different departments in discussions so a wide range of different perspectives can be collected. 

Step 03.

Validate feasibility

Ensure access to data or the possibility to generate realistic sample data is granted – (including realistic data quality). 

Step 04.

Conduct a pilot

Matching identified real-use cases with suitable types of AI allows for the creation of prototypes that can be tested for their potential within the context of the organization. It’s essential that the testing stage involves real end-users so their demands can be thoroughly understood.  

Step 05.

Plan change management

A change management plan outlines the strategies, processes, and communication approaches for managing organizational change effectively.   

Step 06.

Set up a feedback system 

Once launched, feedback from users and other stakeholders allows the solutions to be rapidly iterated and improved. 

taltech
TalTech University

Finding answers faster in an academic environment

A tailored Nortal Tark solution integrated with TalTech’s infrastructure allows university employees to ask questions regarding internal, external, and legal documents. The frontend follows the TalTech style guide and automated refreshing of the document store is being developed. 

ESDEC

Improving the efficiency of rooftop solar installations

The GIP Intelligent Search project, part of ESDEC Solar Group's Global Installer Platform, combines intelligent search and digital assistant capabilities to enable rooftop solar installers to efficiently manage their installations, access relevant information seamlessly, and interact with the platform in a conversational manner, enhancing the overall user experience. 

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Join us at upcoming events and conferences

Government Innovation Week – February 26, 2025 | 2:30 PM EST
Ottawa Conference and Event Centre, Ottawa

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Citizen-centric digital services: breaking through government silos in the AI era

Join Allan Bernard, GovTech Lead Architect at Nortal, to explore how to deliver citizen-centric services across government silos.

As the digital gap widens and private sector innovation reshapes expectations, governments face growing pressure to modernize. The shift to citizen-centric services, personalized, life-event-based, and AI-augmented, offers a vital path forward.

Join the conversation to explore what this means for Canada's public sector 

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Government Innovation Week 2025

Don’t miss our keynote on transforming digital public infrastructure.

Learn more

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CIO Leadership Breakfast

Join us this March for insights on the future of tech-driven public leadership.

Register now

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Exclusive Meet-Up with the Estonian Consul

Join us for an intimate breakfast or lunch event in Edmonton this Feb/March. Connect with thought leaders on government innovation.

Sign up

Let's build what's next.

Your organization is ready to evolve — let us help you get there.
 
Whether you’re looking to optimize operations, improve service delivery, or lead your sector in innovation, we’ll work side-by-side with your team to turn vision into value.

 

Article

andrea-de-santis-x8koj-k9maa-unsplash-scaled
A digital wake-up call: reinforcing cybersecurity in the legal sector

Benjamin Franklin once said "in this world, nothing is certain but death and taxes." Almost 250 years on, one wonders whether cyberattacks would have been included in that quote had it been made following the advent of the digital revolution. 

Article

andrea-de-santis-x8koj-k9maa-unsplash-scaled
A digital wake-up call: reinforcing cybersecurity in the legal sector

Benjamin Franklin once said "in this world, nothing is certain but death and taxes." Almost 250 years on, one wonders whether cyberattacks would have been included in that quote had it been made following the advent of the digital revolution. 

Article

andrea-de-santis-x8koj-k9maa-unsplash-scaled
A digital wake-up call: reinforcing cybersecurity in the legal sector

Benjamin Franklin once said "in this world, nothing is certain but death and taxes." Almost 250 years on, one wonders whether cyberattacks would have been included in that quote had it been made following the advent of the digital revolution.