Case study

    Human+ robotic process automation consultancy

    IT Outsourcing Staff Augmentation Global Capability Centers

    Industry: Robotic Process Automation
    Location: United Kingdom
    Technologies: RPA, Blue Prism, UI Path

    The background

    Almost right after its start, Human+ set up a collaboration with Nortal. The company needed to quickly scale its delivery capacity with a team of RPA consultants. Human+ rapidly gained an increasing number of RPA clients and looked into delivery models that would allow them to scale up swiftly and down their resource base depending on the workload.

    The company implemented an agile off-and-on-site delivery approach, using market-leading RPA solutions such as BluePrism and BluePrism Cloud

    Strategic partnership

    Nortal has over 13 years of experience building and managing dedicated teams. Based on its experience with efficient near-shore servicing, Nortal structured the recruitment, remote workflow and delivery process for Human+ in a matter of weeks.

    The Sofia office, assisted by specific feedback from the client, was able to select and attract the brightest RPA consultants and build a complete RPA team. Training, certification, and best practices were implemented to kick-start project delivery.

    Within the first two months of its inception, the Nortal-based RPA successfully responded to the increased demand for resources while ensuring the required flexibility regarding the workflow volume.

    The results

    Nortal RPA team proved committed, productive and adaptive to the changing project priorities of Human+. The Sofia RPA team significantly increased the company’s capacity to rapidly deliver process automation projects to UK based clients - both in the public sectors, as well as to clients in finance, insurance and enterprise.

    David Biden
    CEO & Co-Founder, Human+

    “We started Human+ with a super-charged business plan that required quick but extremely reliable delivery of the most challenging RPA projects. I am pleased that our partner Nortal was able to provide the professional capacity that allowed us to do this quickly.”

    Get in touch

    Nortal is a strategic innovation and technology company with an unparalleled track-record of delivering successful transformation projects over 20 years.