Oman city

Industry

  • Government
  • Government Transformation

Case study July 25th, 2016

How the Invest Easy Reform transformed the business climate in Oman

The Invest Easy portal was the first true e-government initiative in Oman which transformed the way businesses operate and improved the local business climate.

We went well beyond a typical software development project, re-thinking the way government and businesses interact and changing legislation to make transformation of this scale possible.

Oman parliament

Challenge

The goal of the project was to optimize commercial registration and activity licensing processes and introduce annual financial reporting. This required rebuilding Oman’s National Business Register and integrating 18 government institutions to allow for fully online e-services.

Solution

A single point of access for government e-services

The Invest Easy portal, a single point of access for all government e-services for entrepreneurs in Oman, brings together 76 services and allows companies to submit digitally signed documents to Oman’s National Business Register. Entrepreneurs can now apply online to start a business, acquire licenses, amend registry data, prepare financial reports and utilize a number of other services.

Portal development started in the beginning of 2014. Work was completed in stages and finalized by the end of July 2016.

World Bank's Ease of Doing Business ranking

In 2017, Oman jumped 127 places in the Starting a Business category

Impact

Next level of efficiency and effectiveness

In 2017, Oman made an unprecedented leap in the World Bank’s Ease of Doing Business ranking, jumping 127 places in the Starting a Business category. The improvement was a direct result of the optimized business registry processes and the Invest Easy portal.

Invest Easy was not just about digitalization of processes. The project took business-to-government and intra-government operations to the next level of efficiency and effectiveness. Invest Easy introduced a new age of doing business in Oman and set the foundation for continued development of Oman’s business environment.

110

Reduced the time required to register a company online from 1 week to 110 seconds.

2

Decreased application processing time from 6 days to less than 2 days.

46,000

Invest Easy saved entrepreneurs over 46,000 hours in the first 10 months post launch.

Important milestones

Company registrations

In August 2016, a month after final stage of Invest Easy was launched, a record of nearly 40% of all company registrations were completed using the portal.

Legal persons registered

Between 2014 and October 2016, the number of legal persons registered increased by nearly 65%.

Annual business reporting

We also worked on legal, procedural and technical reforms to introduce compulsory annual business reporting and company cancellation in case of non-compliance.

International and regional awards

2015

GCC eGovernment Award for the best government to business e-service.

2016

H.H. Sheikh Salem al Ali al Sabah Informatics Award in the Government category.

2016

Al-Roya Economic Award for best government to business e-service.

2016

The Global Enterprise Registration (GER.co) rating awarded Invest Easy the highest ranking, naming it one of the 5 best government-to-business (G2B) solutions in the world.

2016

World Summit on the Information Society awarded the platform 2nd place in the Business & Commerce category.

2017

As a direct result on Invest Easy portal, Oman made an unprecedented leap in the 2017 Ease of Doing Business ranking of the World Bank, jumping 127 places in the Starting a Business category.

Man

Transforming governments, transforming societies

The right digital tools applied properly can dramatically transform citizen-government interaction, changing the way societies work.

A digitally-enabled government is citizen-centric, proactively meeting needs when it comes to social security and taxation. It literally changes the way citizens interact with and experience their government.

Find out more

Related content

Event

webinar
  • Citizen-Centric Personalized Digital Government

Webinar: A new post-digital era of Personal Government is on the rise

As the world becomes more complex, governments are forced to rethink how they offer public services in the future. Join the discussion with industry experts Andres Raieste (SVP of Public Sector), Mihkel Solvak (Assoc. Prof. at the University of Tartu), and Ville Sirviö (CEO of the Nordic Institude of Interoperabilty Solutions), as we dive deep into the future of public services, interoperability, and trust in digital services.

White Paper

  • Seamless Experiences
  • Strategy and Transformation
  • Citizen-Centric Personalized Digital Government
  • Digital Government Building Blocks
  • Government
  • Government Transformation

White Paper: Kickstarting the public procurement reform

In this White Paper, we explain the background to the introduction of eForms and shed light on the potential they offer for the civil service and tenderers. In addition, we provide recommendations for action regarding the further digitalization of public procurement.

Article

EU AI Act
  • Data and AI
  • Strategy and Transformation
  • Technology and Engineering
  • Government

The first law regulating Artificial Intelligence. A guide to the EU AI ACT

The rapid advance of Artificial Intelligence (AI) suitable for everyday use marks a decisive moment in the history of humanity. Many of our familiar processes need to be rethought and redefined.

Get in touch

Let us offer you a new perspective.