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In 2021, the Senate Department for Integration, Labor and Social Affairs successfully launched the pilot program of a citywide software for the accommodation of homeless people in Berlin. The aim is to organize the accommodation of various homeless target groups in a new and needs-based way. Finding and allocating housing is made easier by using the booking software as a central system for each of the districts. It is as easy to use as a hotel booking system. Nortal developed the software.
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A new organization for the accommodation of homeless people
The Berlin Senate Department for Integration, Labor and Social Affairs has set itself the goal of reorganizing the accommodation of various homeless target groups to meet their needs.
Development of an existing system
When the Nortal AG team was entrusted with implementing the project “Citywide management of accommodation” (GStU), the company had already developed software for the accommodation of “unaccompanied minor foreigners” (UmA) for the Senate Department for Education, Youth and Family. This could be further enhanced for the Senate Department for Integration, Labor and Social Affairs project and reused as an accommodation program for homeless people.
— Elke Breitenbach, Senator for Integration, Labor and Social Affairs
Testing the system
Since September, the project has been tested in five pilot accommodations in Berlin Center, Charlottenburg-Wilmersdorf, and the State Office for Refugee Affairs.
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