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Your Global Capability Center.
Built for scale, governed for confidence.

Expand your engineering and operations across Europe and Americas with transparent governance, full compliance, and complete control.

20+ delivery hubs | 4000+ experts | ISO 27001 certified

Talk to our GCC experts

Trusted by

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Scaling engineering globally comes with real challenges, and we see them every day.

 

Building reliable capability in new regions is never just about finding talent.

It’s navigating unfamiliar markets, meeting legal and compliance requirements, creating the right working environment, and ensuring teams deliver predictably without adding operational burden.

Many organizations want the advantages of a nearshore center - proximity, alignment, control - but lack the regional insight, local infrastructure, and on-the-ground leadership needed to make it work. Others prefer to avoid entity setup altogether but still expect long-term stability, transparency, and governance that typical outsourcing models don’t offer.

A Global Capability Center exists to solve these realities: a way to scale confidently, operate compliantly, and build lasting engineering capability without taking on unnecessary risk.

Talent, governance, infrastructure

Global scale shouldn’t introduce operational risk.


Nortal builds and runs GCCs by combining world-class engineering talent, an ISO-aligned governance system, and a fully managed operational backbone - all delivered as one unified service.

Your GCC behaves like an extension of your organization, not an external vendor. You stay in control of priorities, delivery standards, and culture, while Nortal ensures stability, compliance, and long-term performance.

 

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One governance, no hidden layers

Every GCC operates under Nortal’s unified governance framework a a single vendor, one set of standards, and complete operational transparency.
You get consistent performance, clear responsibilities, and reliable reporting across all roles, hubs, and teams.

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Fast scale with mature engineering delivery

Our GCCs adopt proven engineering and delivery playbooks from day one.
Teams integrate into your tools and workflows immediately, while Nortal handles hiring, onboarding, HR, productivity, and continuous improvement - so you scale with speed, not chaos.

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Predictable OPEX with enterprise-grade compliance

Your GCC runs on a transparent cost-plus model with ISO 9001 and 27001 governance, region-specific compliance, and auditable operational controls.
That means predictable budgets, reduced risk, and full confidence that quality and security are consistent across every region.

The scale and stability enterprises rely on

 

4,000+

Engineers sourced and hired through our multi-region talent engine, spanning EU and LATAM hubs.

20+

Delivery centers supporting global clients with unified governance, compliance, and operational maturity.

4.3%

Employee attrition compared to ~15 % industry average. Our people stay because they’re treated as part of client’s team.

From 0 to 220+ engineers in less than 4 years

TUI Group built a scalable delivery hubs with Nortal. They started small and grew into two dedicated hubs in Poland and Ukraine, fully embedded into their engineering organization.

Result: predictable scale, strong retention, and a trusted nearshore capability supporting critical travel technology platforms.

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A fully managed GCC, operated as part of your organization

Your GCC is not a vendor extension. It’s a governed, long-term capability that runs with your standards, culture, and engineering practices.
Nortal manages the operational backbone; you stay in control of priorities, quality, and outcomes.
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Talent acquisition & retention engine

We handle sourcing, interviewing, hiring, and onboarding across Europe and LATAM - using region-specific playbooks to match your culture, tech stack, and seniority needs.

Retention programs, engagement rituals, and career development ensure teams stay long term.

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HR, people operations, and employee experience

All HR, payroll, benefits, compliance checks, and employee support are fully managed by Nortal.
Your teams receive the same level of care and structure as internal employees - without adding overhead to your HR organization.

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Delivery governance & performance management

Your GCC runs under an ISO-aligned governance model with KPIs, SLAs, dashboards, and structured review cadences.

We monitor performance proactively, implement improvements, and maintain predictability across every team.

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Security, compliance, and risk management

Nortal ensures compliance with EU, US, and LATAM regulations, plus ISO 9001 and 27001 controls.

We manage data protection, access control, workspace security, and legal frameworks — reducing operational and regulatory risk.

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Office space, IT infrastructure, and workspace operations

Your teams operate from modern, Nortal-managed delivery centers with full IT provisioning, workspace setup, and on-site operations.

Everything from equipment to access rights is handled for you.

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Embedded culture & engineering integration

Your GCC adopts your engineering practices, code standards, tools, and rituals.
Teams join your standups, PI planning, retros, and delivery cadence, making your GCC feel like a natural extension of your internal organization.

Ready to build global engineering capacity you can rely on?

We’ll help you choose the right region, governance model, and ramp-up plan to launch your GCC with confidence.

Talk to our GCC experts

Engineering talent that scales with your ambitions

Nortal GCCs give you access to thousands of vetted engineers across Europe and Americas - high-quality, culturally aligned, and proven in regulated industries.

You gain enterprise-grade talent, unified governance, and cost efficiency that lets you scale senior engineering capability faster and leaner than building locally.

AI / ML / Data Engineers

Build data platforms, analytics pipelines, ML models, and AI-driven solutions with multidisciplinary teams experienced in modern data ecosystems.

Your GCC can run full data engineering and applied ML functions, enabling you to unlock insights and automate decision-making at scale.

Software & QA Engineers

From backend systems to customer-facing applications, your GCC delivers high-quality software engineering backed by strong QA, automation, and testing practices.

Teams follow your tech stack, coding conventions, and release processes — ensuring seamless collaboration and consistent delivery.

DevOps & Cloud Engineers

Your GCC supports modern, scalable infrastructure with cloud-native engineering, SRE, automation, and DevOps practices.

We bring mature CI/CD pipelines, observability, and performance engineering to improve stability and throughput across your digital platforms.

Cybersecurity Engineers

Strengthen your security posture with teams covering application security, cloud security, threat detection, security automation, and compliance monitoring.

All GCC operations follow ISO 27001 controls, ensuring robust protection across your engineering footprint.

Industrial & Embedded Engineering

Your GCC supports engineering for complex physical and digital systems — from embedded firmware and industrial automation to IoT, hardware–software integration, and control systems.

Teams bring deep experience in regulated and safety-critical environments, ensuring reliability, precision, and compliance across manufacturing, mobility, healthcare technology, and other industrial domains.

AI / ML / Data Engineers

Build data platforms, analytics pipelines, ML models, and AI-driven solutions with multidisciplinary teams experienced in modern data ecosystems.
Your GCC can run full data engineering and applied ML functions, enabling you to unlock insights and automate decision-making at scale.

 

Software & QA Engineers

From backend systems to customer-facing applications, your GCC delivers high-quality software engineering backed by strong QA, automation, and testing practices.

Teams follow your tech stack, coding conventions, and release processes — ensuring seamless collaboration and consistent delivery.

DevOps & Cloud Engineers

Your GCC supports modern, scalable infrastructure with cloud-native engineering, SRE, automation, and DevOps practices.
We bring mature CI/CD pipelines, observability, and performance engineering to improve stability and throughput across your digital platforms.

 

Cybersecurity Engineers

Strengthen your security posture with teams covering application security, cloud security, threat detection, security automation, and compliance monitoring.
All GCC operations follow ISO 27001 controls, ensuring robust protection across your engineering footprint.

Industrial & Embedded Engineering

Your GCC supports engineering for complex physical and digital systems — from embedded firmware and industrial automation to IoT, hardware–software integration, and control systems.
Teams bring deep experience in regulated and safety-critical environments, ensuring reliability, precision, and compliance across manufacturing, mobility, healthcare technology, and other industrial domains.

A GCC model built for enterprises that expect more than outsourcing

Nortal GCCs combine global scale with the governance, compliance, and delivery maturity enterprises require.
Unlike traditional outsourcing, you get long-term capability, transparent operations, and teams that act like part of your organization.

Here’s what sets Nortal apart:

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A safer alternative to traditional outsourcing

You stay in control of engineering standards, priorities, and product direction, while Nortal runs the GCC framework behind it to ensure security, compliance, quality, and continuity.

Client-led priorities & standards
Nortal-run delivery framework
Enterprise continuity safeguards
Built-in quality controls
Reduced operational risk

Procurement-relieving transparency

Every GCC runs on a transparent cost-plus model with clear cost visibility - no blended rates, no hidden markups, and auditable pass-throughs for facilities, IT, and equipment.

Transparent cost-plus structure
No blended rates or markups
Auditable pass-through costs
Procurement-friendly reporting
Predictable budget planning

Resilient, multi-hub delivery architecture

Combine EU nearshore and LATAM nearshore-to-US hubs to enable multi-region resilience and time-zone coverage. Scale in one region or distribute across several hubs.

EU + LATAM hub options
Time-zone coverage design
Multi-hub resilience planning
Scale across hubs without friction
Standardized ways of working

Exceptional match quality & long-term retention

Our talent engine and retention practices keep teams stable and embedded for the long term - supporting consistent delivery and lower attrition (4.3%) than typical outsourcing models.

Robust screening & match quality
Structured onboarding support
Retention and engagement programs
Career growth and L&D
Continuity and attrition tracking

Global reach with local alignment

Operate across 20+ hubs in Europe and LATAM with strong English proficiency, cultural fit, and near-time-zone collaboration across EU, UK, and US teams.

20+ hubs across EU & LATAM
Near-time-zone collaboration
English-proficient teams
Cultural alignment practices
Stable workforce dynamics

Unified governance across every region and role

Your GCC runs under Nortal’s ISO-aligned governance framework with KPIs, SLAs, dashboards, security controls, onboarding, and performance management - consistent across every hub.

KPI & SLA governance setup
Dashboards and reporting
ISO-aligned standards
Security & access controls
QBRs and continuous improvement

A safer, more strategic alternative to traditional outsourcing

You remain in full control of your engineering standards, priorities, and product direction - while Nortal manages the operational engine behind it.

This ensures enterprise-level security, compliance, quality, and continuity without the burden of building and managing a center alone.

Procurement-relieving transparency

Every GCC operates on a fully transparent cost-plus model, free of blended rates or hidden markups.

Facilities, IT, and equipment run on auditable pass-throughs, making budget planning predictable and procurement alignment effortless.

Resilient, multi-hub delivery architecture

By combining EU nearshore with LATAM nearshore-to-US hubs, Nortal enables multi-region resilience and follow-the-sun coverage.

Clients can scale a single region or create a distributed, risk-balanced GCC across several hubs.

Exceptional match quality & long-term retention

Our multi-region talent engine, robust screening process, and strong retention practices lead to a 4.3% attrition rate - far below industry norms.
Teams stay longer, integrate deeply, and deliver more consistently than in typical outsourcing setups.

Global reach with local alignment

We operate GCCs across 20+ hubs in Europe and LATAM, giving you access to deep talent pools, strong English proficiency, and natural time-zone overlap with EU, UK, and US teams.
Each region brings cultural fit, engineering maturity, and stable workforce dynamics — enabling you to scale without friction.

Unified governance across every region and role

Your GCC runs under Nortal’s ISO-aligned governance framework covering KPIs, SLAs, dashboards, security controls, onboarding, reviews, and performance management.

This ensures predictable delivery and consistent quality across Europe and LATAM, no matter how large your center grows.

Success story

Digital transformation in media: Building News UK’s tech hub in Sofia

News UK and Nortal established a Sofia-based development unit to scale their digital publishing platform and support key newsroom products.
Success story

Funding Circle: Machine learning boosts lending money to SME companies

Discover how Funding Circle leveraged nearshoring with Nortal to build a high-performing R&D division, enhancing innovation and scalability in fintech.
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Modernizing Bloomberg’s trusted financial products

We assembled a group of senior talent who add value to Bloomberg by elevating cloud migration, UX, agile teaming, code security, testing, and more.

Recognized worldwide for excellence in engineering, delivery, and client satisfaction

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FAQ

Do you have more questions?

What is a Global Capability Center (GCC)?

When should I choose IT Staff Augmentation vs. a full GCC?

How long does it take to launch a GCC?

How transparent is your pricing model?

Where are Nortal’s GCC hubs located?

How do you ensure quality, compliance, and security?

What roles and functions can be scaled in a GCC?

What does the client remain responsible for?

Can we start small and expand over time?

How do you maintain team stability and retention?




Ready to build your team?

Share a few details about what you need, and we’ll help you choose the right mix of roles, timelines, and delivery approach.