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Service

  • Strategy and Transformation

Industry

  • Citizen-Centric Personalized Digital Government
  • Government

Event

Webinar: The future of Tax Administration

Watch the recording of the discussion with industry experts as we explore the future of tax administration in the post-digital age. Discover how tax authorities will shift their role from revenue collection to becoming entities that create trust and empower economies.

Watch the webinar

In brief

What happens once tax administration goes digital? Is that all? In the future, tax authorities’ role will shift from revenue collection to becoming entities that create trust and empower economies.

Watch our on-demand webinar where we explore the trends and challenges in tax administration and what lies ahead in the post-digital age.

Hear from industry leaders like Sir Edward Troup, Former Executive Chair and First Permanent Secretary of the UK HM Revenue and Customs, Mr. Janek Rozov, Deputy Director General of the Estonian Tax and Customs Board, and Mr. Andres Raieste, Senior Vice President of Public Sector at Nortal.

  • Global challenges faced by tax administrations and their future implications
  • The future vision of tax services from one of the world’s most efficient and digitalized tax administrations, the Estonian Tax and Customs Board
  • The hurdles of modernization and delivering trusted digital services to taxpayers
Watch the webinar

About the speakers

Sir Edward Troup

Sir Edward Troup

Former Executive Chair and First Permanent Secretary of the UK HM Revenue and Customs

Sir Edward Troup was a senior civil servant at HM Treasury and then HMRC. He is a former tax partner at Simmons & Simmons and he was a special adviser to Chancellor Kenneth Clarke from 1995 to 1997. He rejoined HM Treasury in 2004, and became executive chair and first permanent secretary of HMRC from April 2016 until December 2017. He was knighted in the 2018 new year honours for public service to taxpayers and the tax system.

Janek Rozov

Janek Rozov

Deputy Director General for Development of Estonian Tax and Customs Board

From August 2019 to June 2023, Janek Rozov was the Strategy Director of the IT and Development Centre of the Ministry of the Interior of Estonia (SMIT). He has worked as the Head of Information Society Services Development Department (from 2012 to 2019) and adviser (from 2011 to 2012) at the Ministry of Economic Affairs and Communications.

Andres Raieste

Andres Raieste

Senior Vice President of Public Sector at Nortal

As a Senior Vice President at Nortal, a leading global government consulting and tech powerhouse, Andres Raieste is responsible for innovation and growth in the public sector across markets. Andres began his career in Estonia, one of the most digitalized countries in the world, and since then has been responsible for many high-impact, large-scale government transformation programs and reforms globally. He has also (co-)authored white papers and other thought leadership pieces on digitalization and public administration.

 

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