Nortal Tark – putting the ‘smart’ into AI

Nortal Tark harnesses the power of today’s rapidly emerging Large Language Models (LLM) and allows customers to realise the value of data securely and smartly. It will have three core elements to begin with: Intelligent Search, Intelligent Match, and chat bots which enable clients to enjoy the user experience of LLMs such as ChatGPT in the context of their own company’s knowledge base.

The solution is the latest chapter in Nortal’s 20-year history of creating seamless customer experiences that are human, valuable, intelligent and resilient. ‘Tark’ is the Estonian word for ‘smart’. Tark AI – essentially, smart artificial intelligence – combines AI’s capacity to acquire knowledge with the ability to do something useful with that knowledge.

Intelligent Search: the first solution developed with Nortal Tark

According to Dragan Gajic, Chief Technology Officer, “Nortal Tark combines the capability of LLMs to understand questions and summarise answers with the richness of your company data that resides in so many diverse assets such as documents, memos, reports and emails.”

For example, imagine the efficiency and productivity benefits of being able to interrogate the huge volume of data your business has accumulated on SharePoint during the last ten years – and receiving summarised answers to your questions in a matter of seconds. Or perhaps using natural language to generate insights into your clients’ plans after uploading their annual reports.

Nortal Tark solutions are LLM-agnostic, exploiting the power of multiple models including ChatGPT, Azure OpenAI services and other open-source LLMs to mine your company data seamlessly. With data privacy and security constant priorities, Nortal Tark solutions are installed in your secure controlled environment – in the cloud, on-premise or hybrid.

Currently under development, Intelligent Match will address the challenge of duplicated data – a regular pain point when it comes to consolidated reporting. Intelligent Match will identify duplicate data regardless of its format or quality, help to create the golden record, and implement AI-automated Master Data Management to align data which represents the same information across your company.