Case study

    Fully integrated cross-border R&D team for Televic

    Televic Healthcare and Nortal built a dedicated R&D team to accelerate development of advanced nurse call and patient safety systems.

    Service

    Technology and Engineering

    Industry

    Healthcare

    Televic Healthcare is a member of Televic, a global company specialized in building sustainable and interactive high-tech solutions that ensure flawless communication in situations that are critical and essential.

    Televic Healthcare’s services are most relevant to hospitals, houses for older people and basically everything connected to caring about the people. The company specializes in the development and manufacture of high-end solutions for access control, patient entertainment, nurse call, care registration and intercom for healthcare environments.

    Over the years, the company has built and refurbished numerous healthcare institutions for its clients in Europe, Middle East, Asia and the US.

    Needing the right engineering talent to deliver complex healthcare products

    Since 1954, when Televic Clinic Dispatch (T.C.D.), the first nurse call system, was launched, the company has been continuously working on creating reliable healthcare solutions that ensure the highest level of safety and comfort for people.

    To remain a leader on the market, the company’s innovation strategy focuses on developing cutting-edge technologies and highly effective R&D.

    In 2015 Televic Healthcare was looking for a strategic staff augmentation partner. This partner had to build a unique team of the creative top-notch professionals who would match their corporate culture and help them to develop innovative, challenging and international products.

    Forming a long-term engineering partnership

     

    After careful consideration, Televic Healthcare started partnership with us. Over the past five years, we helped Televic Healthcare build a fully integrated dedicated R&D team.

    About 90% of the R&D team’s development tasks were handled by our team, which included a project lead, automation testers, UI developers and designers, as well as full-stack developers.

    Our team was responsible for designing and developing the UI, developing and migrating the system to a microservice architecture, and handling the server-side communication with devices in both directions, including integration with the mobile platform.

    We also worked on proof-of-concept development for an Android app, developed an audio module that enabled communication via audio protocols, implemented a history module for logging activities, and created an installer app for system installation.

    Additionally, we participated in analyzing and estimating new features and preparing requirements for future modules.

    John Gesquiere, R&D Director and Product Director

    “They have built for us a highly motivated and dedicated team that has helped us to build three successful products. From initial architecture concept to realization and support, the team has offered superb quality and service and has always thought out-of-the-box to find the best solutions for our business.”

    By the numbers

    ~10

    engineers in Ukraine

    6+

    years of successful partnership

    Engineering critical safety and communication systems

    We became a long-term Software Development partner for Televic Healthcare for R&D and development. We helped in the development of the following core products

    Wandering detection and prevention

    Using automated door controls and special IoT bracelets, the system can deny access for residents and patients to zones where they are not allowed for safety reasons. Furthermore, the system can also automatically trigger alarms to the nurses’ mobile devices, if a person moves outside a safe zone. The nurses will also get an accurate location of the person.

    Wireless nurse call systems

    The intramural accurate location determination system helps nurses to cope with the comprehensive requirements of the modern healthcare environment and offers solutions to help them cope with patient mobility and safety. Combining precise technologies and the wireless medium, the system can determine the accurate location of the person in question. We integrated the systems with healthcare devices, such that an alarm can even be triggered during a heart attack.

    Wired nurse call systems

    Critical communication systems provide a unique solution for patient safety and enhance interactivity for the nursing staff. They ensure safe and reliable call processing, offer voice-response connections, and integrate smoothly within existing IT infrastructure. The systems allow flexible parameters for each department, feature user-friendly software for retrieving histories, and support open functionality with validated multimedia and care connections.

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