With continuous services, we ensure that your business is up and running and stays that way. From service maintenance to change management, Nortal takes care of your systems so you can focus on your business.
An enterprise can only succeed when its services and processes are operating reliably. Therefore, just like taking care of your equipment, it’s equally important to mind the software that’s running your operations. Looking out for your software’s entire lifecycle is essential to secure your business from unpredictable system failures. Having systems running smoothly without interruptions also allows bandwidth for more value-added work, such as innovation and development activities, increasing the competitiveness of your company.
We provide the best possible experts, tools and methods, with a proper governance model to manage the entire lifecycle of your company’s software. We guarantee your services continuity through transparent and efficient maintenance and development. We react quickly and resolve incidents by identifying their root causes, preventing the errors from happening in the first place. Furthermore, we will take ownership of all the key processes, from service maintenance to change management, to fully support the operational excellence of your business.
Nortal’s continuous services model is based on ITIL, common best practices, years of experience, and the ability to adapt perfectly to the customer environment and ways of working.