Faced with the complex challenges of today’s oil landscape, our customer, a leading European oil company, wanted to achieve the highest levels of operational efficiency. Nortal put them at the leading edge of automated processes with a next-generation Terminal and Delivery Management System (TDMS).
Our customer, like most players in the oil and gas sector, had found itself caught between two supertrends: On the one hand, the unstable price environment meant the company needed to boost the efficiency of its terminals and delivery operations to stay competitive. On the other hand, the process requirements of the business had suddenly become more complex than ever. Customers were demanding quality reports, regulators needed to be able to audit supply chains, and assets had to be monitored in real-time.
Additionally, as one of the world’s largest producer of renewable diesel, our customer has to cope with enormous variations in composition and quality associated with using a diverse range of biofuel sources. At the same time, they must meet strict EU regulations regarding traceability and sustainable sourcing.
The main benefit of custom-built TDMS is the near-total level of automation it provides, streamlining the dozens of processes that take place from the moment oil products arrive at the terminal to the point of delivery to retailers.
By digitalizing steps that had been previously handled on paper, our customer can save considerable time and effort while avoiding the human errors associated with manual entry.
Adopting the TDMS also provided our customer with valuable new functionalities that hadn’t been possible before. Real-time monitoring of batch conditions and quality, both at the terminal and on delivery trucks; automated integration of test results from external labs; route planning and guidance for multiple deliveries; and instantaneous billing are some examples of value added. Having information in an accessible, digital format also paved the way for macro-level business analytics and oversight by management.
As advancing technology opens up new opportunities for industry, more companies are finding that their all-in-one ERP systems aren’t flexible enough to keep pace. This phenomenon has sparked an interest in what Gartner has termed “postmodern ERP”. A setup whereby ERP systems are scaled back to the core business functions they handle best, leaving operations to be performed by more agile, bespoke systems that are easy to upgrade. This was the strategy Nortal used when creating state-of-the-art TDMS for our customer, new software that is seamlessly integrated with the company’s existing ERP.
Increased operating and forecasting accuracy
INCREASE IN INFORMATION ACCURACY IN LOGISTICS
Time decreaseD foR SERVICE ACTION (From 100 to 7 min.)