Healthcare Provider

Capacity and resource management is essential to avoid shortages and critical situations. Through data analysis, it is possible to project and plan both staffing and other assets. Consequently, optimization and automation improve patient flow, allow better resource allocation, reduce maintenance downtime and save costs.

Patients expect a seamless and consistent customer experience in every contact with the healthcare organization. Nortal has an outside-in approach, allowing various systems to exchange data and create a uniform experience – a straightforward solution for the end-user. By integrating different data sources into the processes, you can better use the patient information, offering better services and better lifecycle management.

The changing requirements for cooperation between IT and business units are pushing traditional ERP systems to their limits. These developments have led to a new era of post-modern ERP systems, which revolve around financial operations, such as ledgers, assets, invoicing and purchases. By integrating ERP into an API-driven modern ecosystem, healthcare organizations can build an agile enterprise architecture for years to come.

To harness the power of a modern Client Relationship Management (CRM), it must be integrated into the ecosystem as a key element. A B2C CRM solution can introduce a holistic 360 view of each patient as a customer, which is often missing from healthcare solutions. CRM is also a powerful tool for managing products, prices, contracts and corporate customer relationships.

Nortal’s cutting-edge EMR (Electronic Medical Record) solution is optimized for the private sector. The system focuses solely on clinical workflows, letting other ecosystem applications take care of things like billing and product management. The solution has a strong emphasis on user-experience and enables recording medical data more efficiently and precisely. It can easily be connected to other systems (e.g., National Health Record) through open APIs, ready for interoperability, has no vendor lock and is built to be loved by users.

HIS is at the core of any hospital. It manages all the processes of a public hospital with each part of the system tailored for specific users to truly achieve its purpose. It supports the practitioners in concentrating on the patient, optimizes processes for the institution and creates a platform for better patient information flows and pre- and post-care measures. Nortal can quickly and easily integrate and scale new HIS services.

The focus of laboratory systems is maximizing automation for higher efficiency. The system supports the practitioner in each step, has high standards for the quality control associated with the equipment, has full data exchange capabilities and a method to keep the time-critical orders prioritized and highly visible.