Government Innovation

When digitalizing government processes, a lot of data becomes available. This information allows the realization of evidence-based policymaking and real-time economy. Data exchange enables the creation of genuinely innovative e-services. Nortal is experienced in both managing data and building the world’s best e-services.


Nothing changes if nothing changes

Albert Einstein said that you can’t solve a problem on the same level that it was created. You have to rise above it to the next level. Government services also have to continually rise to a new level as a society’s and people’s habits change. This has driven the digital transformation of governments.


A leap in innovation

A lot of data is available with governments now digitalizing their processes, services, and societies. Through good governance, this data enables evidence-based policymaking. Real-time data allows transparency into the impact of these decisions. When also adopting a once-only principle in data exchange, governments can take a considerable leap in building innovative services. Retroactive processes can become proactive and create a seamless experience for both the citizens and the administration.



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Proactive Government Services

Government services based on life events take a burden off the back-office and create a seamless citizen experience.

Suppose the first step of developing e-services means making different systems communicating with each other. In that case, life-event services are activated automatically based on the events in a person’s life. Instead of citizens filling out forms, the government takes on an active role and sends all eligible citizens an offer for benefits, which they can agree to with the simple click of a button. An automated system based on complex algorithms repeatedly validates data via various registers to see who is eligible for what benefits and approve benefits and the entitled sums.

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Fully Automated eCensus

Automation allows countries to run a census more than once in a decade and requires high-quality data more often.

The census is one of the most essential surveys states conduct. Simultaneously, it might easily be one of the most expensive. Automation helps reduce the cost drastically and validate the data on which countries base their most eminent decisions. The future of the census is a real-time registry-based census where population statistics can be measured at any given moment from local and national registers.


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