Rethink, re-engineer and streamline governance processes to deliver an efficient, seamless and user-centric environment for citizens and administration alike.
The future of truly digital societies is proactive and efficient services, with minimum burden on both the citizen and the administration. To get there, governments need to rethink their processes and create the building blocks for a seamless society. Digitalizing governments is all about developing your society while reducing costs and staying on the same page with your citizens. Without electronic identity, digital signature, registries and data exchange, eGovernments, in the real sense of the word, can not exist as these enable automation for optimization and user-friendly services.
Nortal has the unique experience of having built 40% of e-Estonia, a country where digitalization benefits are clear. It has been calculated that Estonia’s data exchange system, the X-Road, saves 820+ years of working time for the state and citizens annually. And the digital signature saves each Estonian about five days a year and the whole country about 2% of the GDP. But what these digital government cornerstones enable is further creative innovation.