Newel Rice, March 14, 2023
How one of the largest telecommunications companies utilized Nortal to accomplish near real-time capabilities of Snowflake's Data Cloud to make their struggling architecture come to life, empowering its business users with the data they need when they need it the most.
Getting to data faster has never been more in demand within the telecommunication space. With the pace of their industry set on eleven, our client needed to find a way to get out from under a failing architecture for high-volume event streaming application data. The Digital side of the company has made great strides in creating detailed event streaming data from the applications they are building. However, the ability to receive, process, and make that data available to the business has proven to be a significant challenge for this Fortune 500 company. Lost and slow moving data combined with the soaring costs were sending the business into a tailspin and they needed to find a way out of this problem and fast.
The legacy architecture they were struggling with is an amalgamation of in-house solutions that uses a batch processing pipeline built on top of AWS services, including:
After numerous failures of this architecture at key points in their business, the large telecom company knew they were in trouble and turned to Nortal to assist with the challenges they were facing. Nortal’s long-time partnership and proven experience in this domain was the obvious choice in helping achieve the following goals:
With their sights on these goals, Nortal, our partner Snowflake, and in collaboration with an in-house technical team, set about to create the new architecture in a matter of weeks to address these goals.
With Nortal’s deep knowledge in Snowflake’s Data Cloud technologies, the team decided to take advantage of the existing investment that the customer has previously made into these technologies. Our main goal was to apply the Snowflake Connector for Kafka to the project to increase results from the previous architecture. Capitalizing on the pre-existing managed platform, we were able to enhance the platform for containerized workloads and services.
The demands for the business to have access to data within near real-time is becoming, if not already being, the standard expectation of the telecom industry. This need is relentless and unyielding for companies like our client to stay competitive now and in the future. We are proud to have transformed a cripplingly slow and costly batch based process that was failing to meet the company’s needs, to a fast, nimble, scalable and cost-effective architecture. It was abundantly clear to this tech giant that they needed help of Nortal to create an architecture that wasn’t a back-breaking venture fraught with inadequacies and delays, but rather a transparent, flexible, and capable business tool that gets them the data when they need it most.
In this new solution, our client now has the capability and the confidence to move forward translating insights into opportunities at near real-time speed for less cost than their legacy batch-based architecture could ever provide.