Supporting the customer experience with chatbots

Our Revenue Science team held their third webinar on May 17th. This time taking a break from Marketo and concentrating on another tool – chatbot from Drift.

During the webinar our team discussed what the benefits of chatbots are for your business and how Drift can be used to help during certain processes.

Below are listed three important points on how Drift-chatbot can benefit your business:
1. Assists in booking appointments automatically on your behalf
2. Find out the customer’s needs before contacting sales
3. Offers the customer choices during the dialog