Supporting the customer experience with chatbots

Nortal Webinar


Our Revenue Science team held their third webinar on May 17th. This time taking a break from Marketo and concentrating on another tool – chatbot from Drift.

During the webinar our team discussed what the benefits of chatbots are for your business and how Drift can be used to help during certain processes.

Below are listed three important points on how Drift-chatbot can benefit your business:
1. Assists in booking appointments automatically on your behalf
2. Find out the customer’s needs before contacting sales
3. Offers the customer choices during the dialog


Contact us

Arto Lamminen

Arto Lamminen

Vice President, Revenue Science, Media & Telecom at Nortal

Arto Lamminen, Vice President, Revenue Science, Media and Telecom at Nortal, has vast experience working in the IT and telecoms sectors. To see how he can help your organization grow and take full advantage of the digital world, send him an email.