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Nortal podcast

Chatbot in customer service and sales

Having trouble keeping up with the technology revolution? Tune in to the third episode of the Nortal podcast to find out more about one of the latest, and most talked about, new innovations in the business industry. Chatbots. Kati Manninen – along with Tomi Kaski, B2B Sales Strategist at Pro Cio, and Petteri Ormio, CDO at Grano – share their first experiences and thoughts on the new technology marvel, including great illustrative examples of how this technology is already being used in everyday life.

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Find out how and why companies should invest in the technology, what purpose the Chatbot serves, and how it could be implemented as a part of your business. The example cases discussed in this episode show that the task of implementing this technology is not as simple as it would first seem. Listen to what the guests have to say about how to avoid the most common pitfalls.
The podcast is in Finnish.

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Arto Lamminen

Arto Lamminen

Vice President, Revenue Science, Media & Telecom at Nortal

Arto Lamminen, Vice President, Revenue Science, Media and Telecom at Nortal, has vast experience working in the IT and telecoms sectors. To see how he can help your organization grow and take full advantage of the digital world, send him an email.

arto.lamminen@nortal.com

Kati Manninen

Kati Manninen

Revenue Science Senior Consultant at Nortal

Kati Manninen, Revenue Science Senior Consultant at Nortal, is a sales oriented marketing leader with a career history of digitalizing marketing and sales, and developing business and the strategies that support revenue growth. Having worked with both medium-sized and large companies in different sectors, she has...

Kati.manninen@nortal.com

Petteri Ormio

Petteri Ormio

Head of Digital at Grano

Tomi Kaski

Tomi Kaski

B2B sales strategist at Pro Cio

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Listen to our previous podcasts

01 / 02

AI and customer interaction

Artificial Ingelligent is the latest buzz word. Concerning all the sectors from manufacturing to retail, it will also have an outstanding effect on customer service.

02 / 02

How to build a seamless society

In Nortal’s first ever podcast, our Chief Commercial Officer Harri Koponen will reveal what does it take to build a seamless society. How do we work with our clients and why would you want to work with us?
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Curious to find out more? Get in touch!

Kati Manninen

Kati Manninen

Revenue Science Senior Consultant at Nortal

Kati Manninen, Revenue Science Senior Consultant at Nortal, is a sales oriented marketing leader with a career history of digitalizing marketing and sales, and developing business and the strategies that support revenue growth. Having worked with both medium-sized and large companies in different sectors, she has...

Kati.manninen@nortal.com

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