Offering engaging and seamless customer experiences is becoming more important by the hour. Carnival Cruise Lines has used the ecosystem approach to elevate its customer journey, and if you’re brave enough to make bold decisions, your company achieve the same.
In this podcast our guests — Sal Visca, CTO at Elastic Path; Adrian Whitehouse, Director of Business Development at Elastic Path; and Mikael Gummerus, Founder & CEO at Frosmo — talk about the relevance of customer experience and ecosystem approach to building a business. Find out how Elastic Path has helped Carnival Cruise Lines become a company that uses technology to solve issues its clients have today and prepare to do the same in the future.
Hosted by Arto Lamminen.