Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages
Filter by Categories
Investor blog
Blog
#c_header_1in-progress

#NORTALEVENT

Breakfast seminar: Frictionless customer experience within digital environment

#c_cta_2new

If you were in attendance at the Hotel St. George in Helsinki for our “frictionless customer service” breakfast seminar with Lindström, then you already know the event was a fantastic success. Thank you to everyone who attended and to all those who helped make the morning so enjoyable.

Special thanks to our distinguished speakers – Nortal’s Arto Lamminen and Liferay’s  Rolf van der Steen, Elastic Path’s Justin Horne and Sini Rajala – who gave fantastic presentations on how Lindström used the latest digital tools to transform its customer service and turn production delivery information into effective consumer communication.

As always, please don’t hesitate to contact us if you’d like a summary of the presentations or have further questions about any of the topics covered. We’d be happy to show you how new shopping and buying innovations can create superior customer service and maximize your sales.

Hope to see you at the next breakfast!

#c_people_list_3in-progress

Our event speakers:

Arto Lamminen

Arto Lamminen

Vice President, Revenue Science, Media & Telecom at Nortal

Arto Lamminen, Vice President, Revenue Science, Media and Telecom at Nortal, has vast experience working in the IT and telecoms sectors. To see how he can help your organization grow and take full advantage of the digital world, send him an email.
Sini Rajala

Sini Rajala

Head of Digital Development, Service Operations - Sales and Markets at Lindström

Rolf van der Steen

Rolf van der Steen

Regional Manager at Liferay Nordic Oy

Justin Horne

Justin Horne

Sales at Elastic Path Software

#c_highlight_block_4new
#c_highlight_block_5new

Revenue Science

The secrets to creating frictionless customer experience

Many companies today are using intelligent digital tools and collecting reams of customer data, but have trouble combining these assets to create a seamless and frictionless customer experience. There is no doubt that data has become the most valuable resource of modern business. When I think myself as a consumer or business customer, I expect...

Revenue Science

How customer journey analysis can help you get better content

Nine out of 10 business-to-business buyers say the content on a vendor’s website has either a moderate or a major effect on their purchasing decisions. Customer journey analysis can help you understand what kind of content you should offer your potential buyers to encourage them to make the decision. The customer buying journey has changed...