Long gone are the days when CRM stood only for managing your sales pipeline. With a data-driven CRM ecosystem, you gain a holistic view of your company’s revenue process.
The Gartner consultancy predicts that customers will manage 85% of their relationships without talking to a human by 2020. This means your systems need to support a reality where buying happens without human interaction and across different touchpoints.
You need an efficiently implemented CRM ecosystem. It’s is a powerful tool for strengthening a company’s lead-to-revenue pipeline, seamlessly tracking customers’ buying journeys and making the most of existing customer relationships.
With more than 50 CRM projects under our belts, we have implemented CRM for telecoms, utilities, the financial sector and heavy industry. We know how you can get the best bang for your buck from CRM. Download our white paper “How to use CRM to maximize your revenue” to understand why CRM should be one of your top priorities.