In this podcast, Nortal’s Vice President Arto Lamminen talks to Petteri Ormio, Head of Digital at Grano, and Mikael Ruohonen, Head of Data Science at SOK, to find out how AI is already influencing customer service and what the future will bring. The podcast is in Finnish.
Vice President, Revenue Science, Media & Telecom at Nortal
Head of Digital at Grano
Head of Data Science at SOK
In today’s always-on culture, customers expect you to interact with them on their terms: quickly, seamlessly and…