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Nortal Podcast

AI and customer interaction

Artificial Intelligence is the latest buzzword. Concerning all sectors from manufacturing to retail, AI will also have a notable effect on customer service.

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In this podcast, Nortal’s Vice President Arto Lamminen talks to Petteri Ormio, Head of Digital at Grano, and Mikael Ruohonen, Head of Data Science at SOK, to find out how AI is already influencing customer service and what the future will bring. The podcast is in Finnish.

 

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  • Arto Lamminen

    Vice President, Revenue Science, Media & Telecom at Nortal

  • Petteri Ormio

    Head of Digital at Grano

  • Mikael Ruohonen

    Head of Data Science at SOK

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