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Blog

#NORTALEVENT

Breakfast seminar: Frictionless customer experience within digital environment

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If you were in attendance at the Hotel St. George in Helsinki for our “frictionless customer service” breakfast seminar with Lindström, then you already know the event was a fantastic success. Thank you to everyone who attended and to all those who helped make the morning so enjoyable.

Special thanks to our distinguished speakers – Nortal’s Arto Lamminen and Liferay’s  Rolf van der Steen, Elastic Path’s Justin Horne and Sini Rajala – who gave fantastic presentations on how Lindström used the latest digital tools to transform its customer service and turn production delivery information into effective consumer communication.

As always, please don’t hesitate to contact us if you’d like a summary of the presentations or have further questions about any of the topics covered. We’d be happy to show you how new shopping and buying innovations can create superior customer service and maximize your sales.

Hope to see you at the next breakfast!

Registration has been closed. Thank you for your interest!

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Our event speakers:

  • Arto Lamminen

    Vice President, Revenue Science, Media & Telecom at Nortal

  • Sini Rajala

    Head of Digital Development, Service Operations - Sales and Markets at Lindström

  • Rolf van der Steen

    Regional Manager at Liferay Nordic Oy

  • Justin Horne

    Sales at Elastic Path Software

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#PODCAST

Find out how AI is already influencing customer service and what the future will bring

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#BLOG

The secrets to creating frictionless customer experience

Many companies today are using intelligent digital tools and collecting reams of customer data, but have trouble combining these assets to create a seamless and frictionless customer experience.