Digital Identity is a key enabler for the digitalization of government-provided services. Procedures that do not produce any meaningful additional value should be automated. It will help reduce human-related errors in the process and increase productivity. The human resources that are freed through digital automation can instead focus more time on the core business or other more critical issues.
Results from a Digital Identification project
As result of using e-services based on Digital Identity, Estonians fill their annual tax declaration online in 3 minutes on average – and it will become even faster in the future. In most countries it takes several hours or more.