Industry

  • Government
  • Government Transformation
  • Real-Time Economy
  • Tax Administration 3.0

News

by Nortal

Estonian press: How Nortal helped find Nigeria’s missing seven billion euros

Nortal employees, who were organizing and sorting out Nigeria’s public finances, discovered that the state budget was written down in books of graph paper and tens of thousands of non-existent phantom employees were being paid salaries, Estonian weekly newspaper Eesti Ekspress reported.

Vitali Korniltsev, project manager at Nortal, recalls that the situation in the African country was inconceivable. The public accounts of the country, with a population of 186 million, were kept in A4 graph paper notebooks. Some officials had never even used a computer, never mind worked with sophisticated IT systems.

The Nigerian government had about 20,000 bank accounts from which payments were made. Simply put, Nigeria had no control whatsoever over its revenues and expenditures.

Nortal’s task was to get rid of the notebooks and create the Government Integrated Financial Management Information System (GIFMIS), part of which involved setting up a Treasury Single Account. All this was done to have a transparent overview of the state’s finances. Initially, Nortal faced some resistance in the government sector — not everybody in Nigeria was interested in the government being able to track all the financial information.

Tens of thousands ghost workers discovered

In the course of the migration to the digital system, Nortal discovered that Nigeria had 60,000 ghost workers who had been paid a salary for years. Besides paying phantom employees, the state also paid a number of ‘government agencies’ that did not actually exist in the state structure.

Nortal’s representatives do not say whether new means of public money misusage could be invented by the users of the implemented treasury management system. Andre Krull, Chief Operating Officer at Nortal, noted that the system is operational and the World Bank has confirmed that Nigeria is no longer the black hole it used to be.

A number of reputable international companies have recently announced that they are considering doing business in Nigeria. One such company is Transferwise, a company with an Estonian background, which resumed provision of their services to Nigerians this autumn. Transferwise’s manager Kristo Käärmann told Reuters that Transferwise has received 10,000 requests for foreign currency transfers to Nigeria.

According to the World Bank, foreign currency transfers are the second-most important source of foreign currency for Nigeria after oil revenues.

Korniltsev says that working in Nigeria was very interesting and broadened his perspective. African countries had previously all seemed similar to him, but now he no longer thinks so. And coming home confirmed for him that Estonia is an excellent place to live.

To find out more about how Nortal helped transform Nigeria, read our case study.

Nortal participated at the EU-Africa Business Forum this week to encourage contacts between Europe and Africa. Read more about Nortal’s work in Africa here.

Related content

Article

woman walking on the street using smartphone
  • Strategy and Transformation
  • Citizen-Centric Personalized Digital Government
  • Government

How human-centered design builds exceptional proactive services

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.

Article

Man using a computer and talking on phone
  • Strategy and Transformation
  • Citizen-Centric Personalized Digital Government
  • Government

The era of personalized end-to-end digital services

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.

Article

Team sitting together in the office
  • Strategy and Transformation
  • Citizen-Centric Personalized Digital Government
  • Government

Strategies promoting interoperability across systems

Proactive public services have the potential to transform societies. Examples of what a PPS-enabled future can look like include tax declarations that take seconds, a new driver’s license dropped into your mailbox when an expiration date gets close, or social benefits that get automatically deposited into your bank account.

Get in touch

Let us offer you a new perspective.