March 21, 2023
Manufacturing has undergone a significant transformation with the advent of Industry 4.0, which has paved the way for digitalization, automation, and the integration of Information Technology (IT) and Operational Technology (OT).
The main purpose of IT systems is to focus on data-driven computing, while OT systems are utilized to monitor events, procedures, and machinery in industrial and business operations and make required modifications. IT/OT convergence involves integrating the traditionally separate worlds of IT and OT to create a seamless flow of data across the entire organization. This is how you get into the business bypass lane.
Companies are leveraging the power of data to drive innovation, optimize operations, and improve customer experiences. However, a traditional, enterprise data warehouse -focused data strategy alone may not be sufficient to achieve these goals. The convergence of IT and OT has opened a new world of possibilities for manufacturers with real-time streaming data from shopfloor assets. This can lead to numerous benefits, including increased efficiency, improved decision-making, and better collaboration between teams.
Let us explore seven reasons why manufacturers should consider IT/OT convergence when developing their data strategies, plus an additional bonus reason that could be the key to unlocking even greater success.
+1. Seamless customer experience: Service quality is high and remains stable with every interaction. Delivery is fast and flawless. The customer can be provided with real-time information on the progress of their order. Contact with the organization is active and clear. Seamless for the customer means smoothness, visibility and invisibility, ease, and trust. A seamless experience engages the customer more strongly than the strongest stitch.
As a manufacturer, it is crucial to develop a data strategy that incorporates IT/OT convergence to stay competitive in today’s rapidly changing business landscape. Through this approach, you can fully realize the potential of your data and attain higher levels of success. So why wait? With more than 35 years of experience in industrial IT/OT integration, at Nortal, we have the expertise to design, implement and support customized integration solutions both on edge devices and on cloud platforms. Let us help you maximize the benefits of IT/OT convergence and take your manufacturing operations to the next level. Contact us today to learn more about how Nortal can help you achieve your business goals through data-driven transformation.